I may not have been real clear ... it didn't matter which version of 6, I
just arbitarily chose 6.3 since it was the latest 6 at the time.



On 2/22/07, Axton <[EMAIL PROTECTED]> wrote:

I successfully upgraded from 6.0.1 to 7.0.01, then to 7.0.01 patch 001
when it was released.  We did not have to a make a pit stop at 6.3.

Axton Grams

On 2/22/07, patrick zandi <[EMAIL PROTECTED]> wrote:
> **
> Susan,
> Are you saying 6.01  prior to 6.3  ..
> Is there some sort of upgrade functionality that is not in the 6.3.
> User/Groups form..
>
> Are they recommending any specific versions.. Patch X of ARS 6.01 ,
Patch Y
> of ARS 6.3 and Patch Z of 7.0 then Patch 01 of 7.01 ?
>
> It is like working in a Chinese puzzle Huh..
>
>
> On 2/22/07, Susan Palmer <[EMAIL PROTECTED]> wrote:
> > **
> > You must stop at 6.x first.  That was our original mistake also ...
but no
> it wasn't OUR mistake, that's what support told us to do.   arrggghhh
> >
> > We had wierdness on group and user forms.
> >
> > Susan
> >
> >
> >
> > On 2/22/07, Mayfield, Andy L. <[EMAIL PROTECTED] > wrote:
> > >        We unsuccessfully attempted to upgrade ARS last night from
> > > 5.01.02 patch 1389 to 7.0.01 and had to recover back to the original
> > > version.
> > >
> > >        The Installed updated the database, but when it attempted to
> > > restart the server it had problems.
> > >
> > >        It gave the following messages:
> > >        The server was not available,
> > >        Failed to restart the service Remedy AR System server,
> > >        Unable to restart,
> > >        Server could not be started, you may start it manually.
> > >
> > >        Has anyone run into this problem? We may try to go from
5.01.02
> > > to 6.3 them to 7.0.01 next and see if that helps.
> > >
> > >        Andy L. Mayfield
> > >        System Operation Specialist
> > >        Alabama Power Company
> > >        Office: 8-226-1805
> > >
> > >
>
_______________________________________________________________________________
> > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgARSlist:"Where
> the Answers Are"
> > >
> >
> > __20060125_______________________This posting was
> submitted with HTML in it___
>
>
>
> --
> Patrick Zandi __20060125_______________________This posting
> was submitted with HTML in it___


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