Hi Katherine, There is post earlier with the title "*Mid-Tier 6.3 patch 20 freeze" *referring to a similar problem. The reponses to that may help you.
Prasan. On 3/9/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote:
** Update to my question. Using the installer is out of the question because it is on a different server. On 3/9/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote: > > Hi... > > I am running Remedy 6.3 with Patch 21 and Java 1.4.2 ..._13. Everything > else is working fine except the mid tier. The page waits for the servlet to > start the remedy page and nothing happens. Eventually we just get a white > page. So no one can submit tickets online. We are using the 5.0 New > Atlanda Servlet All of this had to be run in production because I do not > have a dev server > > -- > Katherine > -- Katherine __20060125_______________________This posting was submitted with HTML in it___
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