Having 'Submitter Mode' = "Locked" does have a very dramatic effect on what a Read licensed user can do.
With 'Submitter Mode' = "Locked" a Read license can: A) Query and Submit new records where their 'Group List' allows them to have access to the form and all the fields of interest. B) For any existing record where $ USER$ = Field 2 and the Submitter Group has change access to the fields then the Read licensed $ USER$ can change (modify) the fields value. However if 'Submitter Mode' = "Changeable" a Read license can: A) Query and Submit new records where their 'Group List' allows them to have access to the form and all the fields of interest. and CAN NOT Modify any record on the server. If the user has a Fixed or Float license then the 'Submitter Mode' = "Locked" does not really apply. Well it could apply if the user has a Float license and all the Float tokens are currently in use by other users. ( However, the user would likely be use to doing other actions that are not permitted by the Submitter access control [group] too. So they might be able to make some changes to the record, but maybe not all of their normal changes.) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 7/11/07, Mike White <[EMAIL PROTECTED]> wrote:
Yup - this one got us stumped, too. Submitter Mode Locked simply means that the value entered in Field ID 2 for a record can't be changed after it's been created. Fred's response seems to indicate that there's some kind license or permission behavior difference relative to Submitter Mode setting, which I don't believe to be the case. That said, Submitter is a permission group, and changing the value of Submitter could reassign permissions from one person to another, but that's not the central point here. There was a subsequent thread that changing Submitter Mode and/or using Direct SQL to do so would violate the spirit of the license agreement. I don't understand what Submitter Mode has to do with licenses - it's simply a server setting that allows or disallows the value in a field to be changed. Mike White Office: 813-978-2192 E-mail: [EMAIL PROTECTED]
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From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W
Sent: Wednesday, July 11, 2007 10:57 AM To: arslist@ARSLIST.ORG Subject: Re: Submitter Mode - Locked ...Brute force? ** Once a record has been created Remedy will not let you change the Submitter (field ID 2) field. Submitter mode Locked means that even if the Submitter has a Read License they will be able to update the record (the non system fields of course) where they are the submitter not that they can change the Submitter field. Fred
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