Oops, we are on ARS 6.3 - Patch 21
HD CHG AST - 6.0 W2K3 SQL2K When PUBLIC or everyone gets an email, does the messages show up in the email message form? I have a few users and groups with the dashes in the name, and only one of them do not work right now. Thanks in advance. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Neel Guatam Sent: Thursday, July 12, 2007 10:37 AM To: arslist@ARSLIST.ORG Subject: Re: Urgent: "-" in email address causes a problem in sending email Hi Benjin, But this is a different scenario right? The customer's email had "-" in the middle and it just broke the email address and it treated part before hypen as a group and sent email to everyone in that group. Does this happen with all other special characters? Neel Gautam Accenture - Chicago Delivery Centre Office: 312-693-7279 Mobile: 630-440-6335 MSN: [EMAIL PROTECTED] AIM: neelgautam Core Values: Stewardship * Best People * Client Value Creation * One Global Network * Respect for the Individual * Integrity ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Thursday, July 12, 2007 12:33 PM To: arslist@ARSLIST.ORG Subject: Re: Urgent: "-" in email address causes a problem in sending email ** - also translates to the public group, sending out a message to all email adresses in remedy. On 7/12/07, Joe D'Souza < [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > wrote: ** 0 sends emails to the whole system as that's the ID of the Public group. What version/patch of the ARS are you on by the way.. It might be worth checking here at this site if we have email addresses that might have the hyphen character. I'll let you know what we find out in case we have any such email addresses.. Rgds Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Neel Guatam Sent: Thursday, July 12, 2007 12:15 PM To: arslist@ARSLIST.ORG Subject: Urgent: "-" in email address causes a problem in sending email Importance: High ** Okay here's a weird e-mail related and it is very urgent so any help would be highly appreciated. A user has an email called [EMAIL PROTECTED] I have a group called "Security". Now when an email was sent to Security-Japps guy, it didn't send email to him, what remedy did was it read "-" and stopped right there and then sent an email out to all users who were members of "Security" support-group. Is this how remedy behaves when it encounters a "-" in email address? What are other special characters that I should be careful about? How do I handle that if user really has a "-" in his/her email address? Any ideas? Thanks in advance guys, you guys are awesome and have been a great help. :-) This message is for the designated recipient only and may contain privileged, proprietary, or otherwise private information. If you have received it in error, please notify the sender immediately and delete the original. Any other use of the email by you is prohibited. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
