Even if you adjust the function so that "saving to disk" is not
displayed, a user can still save the attachment to their hard drive if
they select View right?  Once the attachment is opened the customer
could print it or save it.  Is there anyway to allow the user to only
View and that's it? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ed LeBlanc
Sent: Tuesday, August 07, 2007 12:00 PM
To: arslist@ARSLIST.ORG
Subject: Re: Attachement Updation

Hi Kathy,
 
You can control access to attachments in two ways.  One use permissions
like any other field. Set the permissions for the Attachment Field to
Submitter to allow only the Submitter to update the field.
 
In the Attachment Pool you can adjust the functions that are displayed
to prevenet people from saving to disk or deleting the attachment as
well.
 
See the attached document.
 
Ed LeBlanc, RAC, ITIL
Senior Consultant
RIGID Systems, LLC
10440 little Patuxent Parkway
Suite 200
Columbia, MD 21044
 
Phone 904-607-9387
Fax 410-715-0848
 
 

________________________________

From: Action Request System discussion list(ARSList) on behalf of Kathy
Morris
Sent: Tue 8/7/2007 2:56 AM
To: arslist@ARSLIST.ORG
Subject: Re: Attachement Updation


**
Is there a way to keep the users from modifying the attachments?  We
have a similar issue.  Our business requirement is that only the
submitter can modify his/her own attachment.  No other user should be
able to modify an attachment or locking the attachment after the
submission.  



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