Copy of Production Database for TestingTim, I'm assuming you do have a separate license for your test server and are aware that licenses for the Remedy server are based on the hostid (MAC address) of the server, so moving a server from one physical machine to another does not ensure that the license would work on that other server.
Besides it would be in violation of the license agreement if you manage to duplicate the same environment (license including) on another server, even if it is just for testing. You will need to arrange either through purchase or a request for temporary licenses from Remedy to set up your test environment. Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Clarkson, Timothy Sent: Sunday, October 21, 2007 7:44 PM To: arslist@ARSLIST.ORG Subject: FW: Copy of Production Database for Testing ** Hi there all, I would like to copy a production Remedy 7.0.1 database and use that for some testing. I have done the following: Steps so far 1) Create a production server and enter some data, this solution has 1 x Mid-Tier server (7.1), 1 x ARS Server and 1 x ARS database 2) Create a testing server all components exist on the same server 3) copy the database from production to testing I can see everything ok, it is just the license issue Issue My license stops working on the testing server and says it is in demo. Question is this a simple case of clearing out the caches and restarting ARS or have I missed something more fundamental. If you know a good KB article that covers this I would appreciate that link, I have some on migrating Following KB's Reviewed: KM-000000004186 - How to implement a disaster recovery plan for the Remedy Server KM-000000005919 - How to migrate an application from one server to another. (Seems to long winded to do on a regular basis) KM-000000024132 - What are the procedures to Upgrade and Migrate AR Server on a Windows platform with SQL Server? Regards Timothy Clarkson No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.15.5/1084 - Release Date: 10/21/2007 3:09 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
