If it is V7.1, the license information is now stored within the database, so you may need to re-enter the test server licenses after deleting the current licenses that you see. I am not yet sure on the exact mechanics of how the new licenses work on 7.1, but I am pretty sure that they now get stored within the database. So your Test server must be trying to validate the production server licenses and seeing them as invalid.
IF this is not your case, then maybe your server has got more than one network card and you might have licensed the server against the wrong NIC? Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Clarkson, Timothy Sent: Monday, October 22, 2007 4:14 AM To: arslist@ARSLIST.ORG Subject: Re: FW: Copy of Production Database for Testing ** ** Ok, I will explain a bit better. I have a production server with a license and this is working fine. I have a testing server with a separate license running on the test server, I have installed all the component and checked that it is all working. I am now looking to get the database from the Production server to the test server and document this process so I can use it for testing in the future. Issue: When I copy the production database to the test server it comes up in demo mode, so I am missing something in the copy/setup to allow me to take a copy of the Remedy database between two licensed servers. Regards _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
