My question is what are you running (for example Remedy 7.x with ITSM), also what database?
What we have done here is create two systems, one production and one development, that are identical. We are running on Oracle. So after any production patching, I have our DBAs refresh our development environment with the production database. We need to address the e-mail mailboxes, the CAI form and that is about it. I hope that helps Howard On 10/22/07, Ali Musa <[EMAIL PROTECTED]> wrote: > > ** > > Admin Tool à Server Information à Configuration à Enable Archive and then > go to each form and find where you want your archive. > > > > The *fastExport** *utility will do the same activity you can run it as > batch, online using C#-Form or as Web-Application using C#-Web-Page. This > utility at BMC-REMEDY Customer web-site. > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Clarkson, Timothy > *Sent:* Monday, October 22, 2007 11:14 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: FW: Copy of Production Database for Testing > > > > ** > > Ok, > > > > I will explain a bit better. > > > > I have a production server with a license and this is working fine. > > > > I have a testing server with a separate license running on the test > server, I have installed all the component and checked that it is all > working. > > > > I am now looking to get the database from the Production server to the > test server and document this process so I can use it for testing in the > future. > > > > Issue: > > When I copy the production database to the test server it comes up in demo > mode, so I am missing something in the copy/setup to allow me to take a copy > of the Remedy database between two licensed servers. > > > > Regards > > > __20060125_______________________This posting was submitted with HTML in > it___ ----------------------------------------- Disclaimer: The information > in this email and in any files transmitted with it, is intended only for the > addressee and may contain confidential and/or privileged material. Access to > this email by anyone else is unauthorized. If you receive this in error, > please contact the sender immediately and delete the material from any > computer. If you are not the intended recipient, any disclosure, copying, > distribution or any action taken or omitted to be taken in reliance on it, > is strictly prohibited. Statement and opinions expressed in this e-mail are > those of the sender, and do not necessarily reflect those of STC. > __20060125_______________________This posting was submitted with HTML in > it___ -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
