Actually I have the occasional user that gets that.  In my environment I 
found having the user select tools\internet options, then clicking on the 
advanced tab scrolling down to HTTP 1.1 settings and unchecking the Use 
HTTP 1.1 setting clears this problem.  This is for users with XP SP2 OS 
using version 6.x IE.

Ben Cantatore
Remedy Administrator
Avon
(914) 935-2946



"Schryver, Curt" <[EMAIL PROTECTED]> 
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11/19/2007 01:19 PM
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Subject
Caught Exception errors, Microsoft KB943460, IE and who knows what else






** 
We have a form with several views used globally to submit trouble tickets 
via the Mid Tier as a Guest user. Basically, any employee could visit the 
page.  In the past, we'd experienced some Caught Exception errors when the 
page would load; flushing the MT cache seemed to be one of the fixes, 
although we never nailed it down 100%.
In the past few days, we started getting calls about several of the views 
(Hungary, France, Germany, etc.) receiving the error.  We would check the 
web page ourselves and maybe see the error, maybe not.  Some of those 
reporting the problems were doing a little investigating on their own and 
found that removing the Microsoft KB943460 patch cleared up the problem 
(putting it back on would re-create the problem).  Some have Windows 2000, 
some XP.  Some have Internet Explorer 6, some have 7.  One site reported 
consistent problems with the patch, IE6, and WinXP.  I have the same set 
up and am not currently having the problem.  We've even changed our alias 
and pointed our Dev MT server to the Prod forms and are getting the same 
problem, so the actual MT server isn't to blame.  Is anyone out there 
experiencing some odd behavior that you think might relate to our 
situation?  I figure that if the MS patch was the culprit, there'd be lots 
of screaming on the List, but I'm not seeing that, either.
Any ideas, insights, suggestions, or winning lottery numbers would be 
appreciated. 
Curt 
Curt A. Schryver 
Action Request System Administrator 
Tyco Electronics 
100 AMP Drive 
MS 161-043 
Harrisburg, PA 17105 
717-810-2109 tel 
717-810-2124 fax 
[EMAIL PROTECTED] 
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