>Is anyone else fighting a similar issue? We are. We've tried everything you mentioned and have had no luck. We have also worked with support. (Moving the server to gig full made no difference here either.)
Our production environment starts in about 9 minutes, but test and qa take closer to 15. Oracle remote database ... there have been threads on this topic previously. -- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 "Joe D'Souza" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 02/14/2008 01:37 AM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: arserver.exe Memory Usage 7.0.01 ** We are running our AR Server at around that much (650,000 K) too. We are experiencing a lag of at least 15 minutes at the start of the services. We are currently working with BMC Support on that.. At Remedy supports suggestion, we tried a 1 GB connection @ Full Duplex between the AR Server and the DB and that didn't help much either. What is the average time you guys are experiencing on restart of AR Services? We are running all the ITSM apps, AIE, CMDB, SLM, BMC RKM, SRM on our AR Server. We have tried tuning the database with the help of our DBA's and none of our efforts produced any significant change in the performance during startup. Even after startup, it does take unreasonably long to save even a light form or save a filter or active link or menus even if we click on the server name on the server window so it doesn't refresh any lists after saving an object.. Is anyone else fighting a similar issue? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of strauss Sent: Wednesday, February 13, 2008 10:50 AM To: arslist@ARSLIST.ORG Subject: Re: arserver.exe Memory Usage 7.0.01 ** Typically ARS 7.1.00.001 runs at about 650,000 K on my Win2K3 x64 servers. The one I have up that has relatively steady development in Kinetic Request going on, plus daily testing of notifications and paging, shows a peak at 825,000 K - and it has been running without a restart since 16 January. The back end is SQL Server 2005 x64 on separate servers. It has been a while since I ran any 7.0.01 servers (patch 003, middle of last year), but I believe that 7.1 has a smaller memory footprint. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bardsley, Michael Sent: Wednesday, February 13, 2008 8:50 AM To: arslist@ARSLIST.ORG Subject: arserver.exe Memory Usage 7.0.01 ** Not sure if anyone will be able to provide me a direct answer on this but would anyone be able to tell me about how much memory arserver.exe should be consuming on the server after it has been running for a few days without restarting? I am running ARS 7.0.01 Patch 005 with the full ITSM 7.02 Suite, SLM 7.03, and CMDB 2 on a Windows server pointing to a remote Oracle 10G database. We just recently went live so we have been doing a lot of restarts as we have had to make system changes. I noticed that after a restart arserver.exe consumes about 700,000 K. After a few days of not restarting I am seeing that the memory footprint has grown to about 1,300,000 K which has me concerned about a memory leak. This may be normal and it may not grow much larger so I will continue to monitor but wanted to toss the question out there.. I understand that all environments are different and therefore no one instance is correct but just thought I would ask. Thanks, Michael Bardsley __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
