Removing unused forms and application is a manual job, and you nned to know your installation.
-- Jarl On Thu, Feb 14, 2008 at 5:47 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** > > Jarl, Axton, > > That's exactly what we see during our startup. We were also told to start > the AR Server by Remedy Support using the -t -s parameters and got exactly > the same results you guys are talking about - only our field count was in > the region of about 140K. > > Jarl, how did you go about finding out what forms are redundant? Did Remedy > Support provide you with a list? > > Thank you for all your responses.. > > Cheers > > Joe > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Axton > Sent: Thursday, February 14, 2008 10:01 AM > To: arslist@ARSLIST.ORG > Subject: Re: arserver.exe Memory Usage 7.0.01 > > ** Remedy just needs to tune the startup of arserver. That's kind of where > the problem lies. > > start arserver > ... > -> fetch 100 of 50000 records from feild_dispprop (read 6mb of data and use > 20k) > -> process those 100 records > -> fetch next 100 of 50000 records from feild_dispprop (read 6mb of data and > use 20k) > -> process those 100 records > -> fetch next 100 of 50000 records from feild_dispprop (read 6mb of data and > use 20k) > -> process those 100 records > ... > > No wonder it takes so long. How about fetching all the data at once, the > processing it serially, or even better, in parallel. It is something that > can be done, but the people at BMC have to be convinced that there is a > benefit to the customers, and they probably have to be able to directly > capitalize on it to get a direction from management, neither of which is > probably going to happen. > > Axton Grams > > > On Thu, Feb 14, 2008 at 9:02 AM, Bardsley, Michael > <[EMAIL PROTECTED]> wrote: > > > ** > > > > I was told by support that there is a known slow startup issue with a > windows/remote oracle database configuration. We are looking at about 7 > minutes startup. My db confirmed that at startup he see's the ARADMIN > account pulling little bits of information at a slow pace from > field_dispprop table. I was told that is the Data Definition files that AR > holds in memory. We have also seen some database timeouts while saving > changes in the Admin tool. > > > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza > > Sent: Thursday, February 14, 2008 2:37 AM > > > > > > > > To: arslist@ARSLIST.ORG > > Subject: Re: arserver.exe Memory Usage 7.0.01 > > > > > > > > > > > > ** > > We are running our AR Server at around that much (650,000 K) too. We are > experiencing a lag of at least 15 minutes at the start of the services. We > are currently working with BMC Support on that.. At Remedy supports > suggestion, we tried a 1 GB connection @ Full Duplex between the AR Server > and the DB and that didn't help much either. > > > > What is the average time you guys are experiencing on restart of AR > Services? > > > > We are running all the ITSM apps, AIE, CMDB, SLM, BMC RKM, SRM on our AR > Server. > > > > We have tried tuning the database with the help of our DBA's and none of > our efforts produced any significant change in the performance during > startup. > > > > Even after startup, it does take unreasonably long to save even a light > form or save a filter or active link or menus even if we click on the server > name on the server window so it doesn't refresh any lists after saving an > object.. > > > > Is anyone else fighting a similar issue? > > > > Joe > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of strauss > > Sent: Wednesday, February 13, 2008 10:50 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: arserver.exe Memory Usage 7.0.01 > > > > ** > > Typically ARS 7.1.00.001 runs at about 650,000 K on my Win2K3 x64 servers. > The one I have up that has relatively steady development in Kinetic Request > going on, plus daily testing of notifications and paging, shows a peak at > 825,000 K - and it has been running without a restart since 16 January. The > back end is SQL Server 2005 x64 on separate servers. It has been a while > since I ran any 7.0.01 servers (patch 003, middle of last year), but I > believe that 7.1 has a smaller memory footprint. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > > > > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Bardsley, Michael > > Sent: Wednesday, February 13, 2008 8:50 AM > > To: arslist@ARSLIST.ORG > > Subject: arserver.exe Memory Usage 7.0.01 > > > > > > ** > > > > Not sure if anyone will be able to provide me a direct answer on this but > would anyone be able to tell me about how much memory arserver.exe should be > consuming on the server after it has been running for a few days without > restarting? > > > > I am running ARS 7.0.01 Patch 005 with the full ITSM 7.02 Suite, SLM 7.03, > and CMDB 2 on a Windows server pointing to a remote Oracle 10G database. > > > > We just recently went live so we have been doing a lot of restarts as we > have had to make system changes. I noticed that after a restart > arserver.exe consumes about 700,000 K. > > > > After a few days of not restarting I am seeing that the memory footprint > has grown to about 1,300,000 K which has me concerned about a memory leak. > This may be normal and it may not grow much larger so I will continue to > monitor but wanted to toss the question out there.. > > > > I understand that all environments are different and therefore no one > instance is correct but just thought I would ask. > > > > Thanks, > > > > Michael Bardsley > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
