Be careful when you get to ITSM 7 (where HPD:HelpDesk becomes HPD:Help Desk). There is no administrator view, and the closest thing to it is the Default User View, from which you can see that over 400 fields in the form are not instantiated in ANY view!!
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Seth Wrye > Sent: Friday, March 07, 2008 9:47 AM > To: arslist@ARSLIST.ORG > Subject: Re: Find a field by ID > > Melissa, > I would avoid the two suggestions because of the implications > involved with the "what if's". Since the form you are > searching on (HPD:HelpDesk) is an OOTB form, all OOTB fields > will be listed in the Administrator view. From there you can > add the field to another view, but I would be weary of > problems caused by inadvertently hitting save or creating > performance issues by creating another view. > > Seth Wrye > > ________________________________ > > From: Action Request System discussion list(ARSList) on > behalf of Mary Dollus > Sent: Fri 3/7/2008 10:32 AM > To: arslist@ARSLIST.ORG > Subject: Re: Find a field by ID > > > ** > > Hi Melissa, > > > > I sort of do the same thing as Ben with one exception. I do > a new view and pull all the fields into it. That way if > something inadvertently crashes or messes up, I don't have to > worry about it affecting the main form. > > > > Take care, > > Mary Dollus > > generationE Technologies > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Ben Cantatore > Sent: Friday, March 07, 2008 9:17 AM > To: arslist@ARSLIST.ORG > Subject: Re: Find a field by ID > > > > ** > Melissa, > > Just do the following: > > 1. Go into the form you want to find the field on > > 2. Select Form\current view\fields in view from the menu > > 3. Highlight all the fields on the left and then click add > this will push them all to the right side > > 4. Click ok > > 5. You'll have a mess in the upper left hand corner of the > screen, use the find field or ID drop downs at the top to > find the field you need. > > 6. Click Field properties after you've selected the field > you need and look up the name > > 7. DON'T Save the form, exit and close without saving > > 8. Go back into the form and follow steps 1 and 2 and then > push over only the field name that you've identified from step 6 > > > Hope that helps. > > Ben Cantatore > Remedy Administrator > Avon > (914) 935-2946 > > > > SUBSCRIBE arslist Melissa <[EMAIL PROTECTED]> Sent > by: "Action Request System discussion list(ARSList)" > <arslist@ARSLIST.ORG> > > 03/07/2008 10:04 AM > > Please respond to > arslist@ARSLIST.ORG > > To > > arslist@ARSLIST.ORG > > cc > > > > Subject > > Find a field by ID > > > > > > > > > > > ** > This may be a silly question, but how can I find a field by > the ID number if it's not in the view? Looking for a field > on HPD:HelpDesk by the Field ID and it's not in the FindID drop down. > > Thanks! > Melissa __Platinum Sponsor: www.rmsportal.com ARSlist: "Where > the Answers Are" html___ __Platinum Sponsor: > www.rmsportal.com ARSlist: "Where the Answers Are" html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" html___ > > ______________________________________________________________ > _________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
