I doubt it's Groupwise itself that is the problem, but rather some anti-spam rules or something else blocking it. This sounds like an issue the email administrators on both sides should be involved with and testing because it's most likely outside the realm of Remedy.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Moore, Christopher Allen Sent: Thursday, April 24, 2008 8:14 AM To: arslist@ARSLIST.ORG Subject: One company not able to recieve emails ** Hey everyone- We support 27 different 'companies' (state agencies) and the users for one of them is not receiving any email notifications from Remedy. Emails are being sent without errors from our end- as far as we're able to see they were successfully delivered. Other agencies are receiving emails. At this particular agency they don't use Exchange, they use Groupwise. I have never heard of that until this morning- does anyone have any experience with it and know if it's possible it could be the culprit? Thanks, Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
