Narrow down the problem more. Try typing in your email instead in the People form for that agency and see if you get the email internally. Try other email addresses. Has the individual have a history of emails not getting to them? Also, did this just start happening? Try removing and adding the individual to make sure everything is setup correctly. Thanks Steve
On Thu, Apr 24, 2008 at 3:14 AM, Moore, Christopher Allen < [EMAIL PROTECTED]> wrote: > ** > > Hey everyone- > > > > We support 27 different 'companies' (state agencies) and the users for one > of them is not receiving any email notifications from Remedy. Emails are > being sent without errors from our end- as far as we're able to see they > were successfully delivered. Other agencies are receiving emails. At this > particular agency they don't use Exchange, they use Groupwise. I have never > heard of that until this morning- does anyone have any experience with it > and know if it's possible it could be the culprit? > > > > Thanks, > > Chris > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
