Chris:
In the past, I've seen spam filtering cause organizations to not receive Remedy
email alerts. It might be GroupWise itself or it may be some integrated
security application (eg, Norton/Symantec).
HTH,
--Phil
----- Original Message ----
From: "Moore, Christopher Allen" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Thursday, April 24, 2008 6:14:05 AM
Subject: One company not able to recieve emails
**
Hey everyone-
We support 27 different ‘companies’ (state agencies) and the users for one of
them is not receiving any email notifications from Remedy. Emails are being
sent without errors from our end- as far as we’re able to see they were
successfully delivered. Other agencies are receiving emails. At this
particular agency they don’t use Exchange, they use Groupwise. I have never
heard of that until this morning- does anyone have any experience with it and
know if it’s possible it could be the culprit?
Thanks,
Chris__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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