ARSlisters, I was asked this question and drew a blank:
We are starting a custom ARS application implementation to replace a current proprietary system. The current system has a faxing functionality we need to be able to duplicate. Unfortunately, we cannot access the current coding because it is proprietary code. The functionality we need to duplicate is: After a requester has created a ARS record, they need to be able to fax a paper copy of a document and have it attached to the ARS record automatically. Today they print a cover sheet that has several barcodes on it, including the request number for the ARS record. They then fax the cover sheet and the document to a fax number and the 'system' reads the faxed barcodes on the cover sheet and attaches the document to the appropriate service request. Our problem is that we have no idea how to build the same capability into a custom ARS application. Does anyone have any ideas? Thanks, Joel ******************************************* Joel Sender, Director of Western Operations QMX Support Services, Inc. www.QMXS.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
