Sent it to you off-list, Joe.
matt From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Thursday, September 11, 2008 2:56 PM To: arslist@ARSLIST.ORG Subject: Re: Incident Management 7.x Slow ** A slightly more painful way of determining thread count is taking API logs. These logs would give you the average times it takes to perform operations. There used to be a log timer utility that was useful for this that could generate a report of the time it took to perform each operation. I remember going through that pdf document too that you mention.. Do you happen to have a copy of it available to send? Rgds Joe D'Souza Remedy Developer / Consultant, Shyle Networks, New Jersey. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"