Thats probably because you are an Administrator user. Admin users do not get that warning..
Cheers Joe ________________________________ From: Lyle Taylor <tayl...@ldschurch.org> To: arslist@ARSLIST.ORG Sent: Tuesday, January 27, 2009 11:47:14 AM Subject: Re: Using a single username/password to access form from multiple hosts Alternatively, you might be able to give this user a Fixed license. I don't recall having issues logging in from multiple locations with a fixed license. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of patchsk Sent: Monday, January 26, 2009 8:10 PM To: arslist@ARSLIST.ORG Subject: Re: Using a single username/password to access form from multiple hosts You can create a user account and assign read restrict user license to it. Remedy allows a read restrict user to login from a number of clients in parallel at a time. Since you need this from web, you can pass this readrestrict user name and password to the midtier servlet using the form url. A read restrict user can submit and view tickets with out any fixed or floating license. I guess you can not have submitter mode locked if you want to use read restrict user like this. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
