that's what I also understood.
So then I tried with the Submitter field of the User form which is a Group.
Same result. It should work with this or ?
Tanner, Doug wrote:
The 112 field is used for GROUPS not User Logins
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Remedy Maniac
Sent: Tuesday, April 07, 2009 9:34 AM
To: arslist@ARSLIST.ORG
Subject: how to define access to Assignee Group
dear listers,
I am trying to build an access based on individual basis.
i.e: the user can access any ticket as soon as s/he is either the
Submitter or in the CC list field found in the ticket itself (= there is
a character field used to cc some people)
So i created a character field with id 112 named Assignee Group
I've built a workflow which reads the User form and set the field 112 to
the login name of the $USER$
the Request-ID field is readable by the field id 112
This later is correctly updated base on the login found in the User form
But then I keep getting the following message:
You cannot translate the group name in the Group List or Assignee Group
Field. :
Assignee Group (ARWARN 9305)"
Can anyone help on solving this issue?
Thank you
Serouche
PS: ARS 6.00.01 with Mid-tiers 6.3 on Solaris 8 with Sybase 12.5.3
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