Hi,
The field ID 112 should contain a group name, not a login name. In
your case, you should create a group for each user.
Best regards
Jean-Louis Halleux
www.arsmarts.com
On 07 Apr 2009, at 15:33, Remedy Maniac wrote:
dear listers,
I am trying to build an access based on individual basis.
i.e: the user can access any ticket as soon as s/he is either the
Submitter or in the CC list field found in the ticket itself (=
there is a character field used to cc some people)
So i created a character field with id 112 named Assignee Group
I've built a workflow which reads the User form and set the field
112 to the login name of the $USER$
the Request-ID field is readable by the field id 112
This later is correctly updated base on the login found in the User
form
But then I keep getting the following message:
You cannot translate the group name in the Group List or Assignee
Group Field. :
Assignee Group (ARWARN 9305)"
Can anyone help on solving this issue?
Thank you
Serouche
PS: ARS 6.00.01 with Mid-tiers 6.3 on Solaris 8 with Sybase 12.5.3
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