Also sometimes when populating 112 or dynamic fields with workflow you have to use the group number instead of the name. I can't think of the specific instances at the moment (maybe I was doing a filter loop/push) but I remember encountering that error when using workflow to set row level permissions. If I remember correctly this was on 6 or 6.1 the first time I encountered it so it may be what you are seeing?
Jason On Tue, Apr 7, 2009 at 7:29 AM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > Actually according to the 6.3 Basic manual (starting on page 104) you > can place a user NAME (not login) or group ID in Field 112. Since > RemedyManiac is still on 6.0 it may have only accepted group IDs then. > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of ARSmarts Support > Sent: Tuesday, April 07, 2009 8:48 AM > To: arslist@ARSLIST.ORG > Subject: Re: how to define access to Assignee Group > > Hi, > > The field ID 112 should contain a group name, not a login name. In > your case, you should create a group for each user. > > Best regards > Jean-Louis Halleux > www.arsmarts.com > > > -----Original Message----- > On 07 Apr 2009, at 15:33, Remedy Maniac wrote: > > > dear listers, > > > > I am trying to build an access based on individual basis. > > i.e: the user can access any ticket as soon as s/he is either the > > Submitter or in the CC list field found in the ticket itself (= > > there is a character field used to cc some people) > > So i created a character field with id 112 named Assignee Group > > I've built a workflow which reads the User form and set the field > > 112 to the login name of the $USER$ > > the Request-ID field is readable by the field id 112 > > This later is correctly updated base on the login found in the User > > form > > But then I keep getting the following message: > > You cannot translate the group name in the Group List or Assignee > > Group Field. : > > Assignee Group (ARWARN 9305)" > > > > Can anyone help on solving this issue? > > Thank you > > Serouche > > > > PS: ARS 6.00.01 with Mid-tiers 6.3 on Solaris 8 with Sybase 12.5.3 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
