Amen. Lincoln taught mine too. He's an awesome instructor. Tim
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Monday, June 29, 2009 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: History of AR System I totally agree about the class, Jarl. Lincoln taught my class, too, and its still the best one I have taken. I finally understood how Remedy really worked after that class. Rick -----Original Message----- From: Jarl Grøneng <jarl.gron...@gmail.com> Date: Mon, 29 Jun 2009 20:52:51 To: <arslist@ARSLIST.ORG> Subject: Re: History of AR System That explain a lot! (just a joke) Really like the DIY :-) The best ever training class I attend was the optimize and troubleshooting class with Lincoln Bowser! Never forget that class!!! Regards, Jarl 2009/6/29 Axton <axton.gr...@gmail.com>: > ** I started that way back in '99; I still don't have any formal training... > > Axton Grams > > The opinions, statements, and/or suggested courses of action expressed in > this E-mail do not necessarily reflect those of BMC Software, Inc. My > voluntary participation in this forum is not intended to convey a role as a > spokesperson, liaison or public relations representative for BMC Software, > Inc. > > On Mon, Jun 29, 2009 at 12:35 PM, Benedetto Cantatore > <bcant...@emerginghealthit.com> wrote: >> >> ** >> Back in 97, I sat down with the Remedy manual, read it cover to cover and >> was a Remedy administrator. There were only two apps (I think); Helpdesk >> and Asset. Today, I looking at all the manuals if you have the whole ITSM >> suite, I no longer think that's possible. I'm curious, how many folks >> started Remedy by just reading the docs, or did most people go out and get >> formal training. >> >> Ben Cantatore >> Remedy Manager >> (914) 457-6209 >> >> Emerging Health IT >> 3 Odell Plaza >> Yonkers, New York 10701 >> >> >> >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>> >> ** I began working with the point release of 2.1 late in 1994 or early >> 1995 when I was at Winstar, a gone-broke telecommunications company. I wrote >> the help-desk app for the network ops center, as well as configuration >> forms, certification forms, lots of stuff. Back then it was a good front-end >> for a database. We worked with voice communications, so the FCC required a >> lot of auditing, all of which had to be written. >> >> I got into Remedy as a C programmer who didn't have a project at the >> moment. I was horrified to find no Else statements built into the system. I >> can't remember when that came along, but it was quite an advance in >> programming. We worked with HP-UX and an early version of Oracle. >> Installation of just about anything was a bear, but once all the ducks were >> lined up it went well. >> >> Ever since then I've worked with the ARS. Now it's quite sophisticated in >> comparison with the old days. >> >> On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <danielbl...@rogers.com> >> wrote: >>> >>> From a bit of googling ..... >>> >>> >>> Remedy Corp. >>> The Company was incorporated on November 20, 1990 in Delaware >>> Headquarters Mountain View, California, USA >>> Key people Larry Garlick, Founder & CEO >>> Dave Mahler, VP Marketing >>> Doug Mueller, Chief Architect >>> Version 1.0 ? >>> Version 1.1 Approx. Nov 1992 still looking for confirmation >>> Version 2.0 was May 19, 1995 >>> Version 4.0 was Jan 27, 1999 >>> >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>>_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >>> Are"_ >> >>_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ > >_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"