That explain a lot! (just a joke) Really like the DIY :-)

The best ever training class I attend was the optimize and
troubleshooting class with Lincoln Bowser! Never forget that class!!!


Regards,
Jarl

2009/6/29 Axton <axton.gr...@gmail.com>:
> ** I started that way back in '99; I still don't have any formal training...
>
> Axton Grams
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
> On Mon, Jun 29, 2009 at 12:35 PM, Benedetto Cantatore
> <bcant...@emerginghealthit.com> wrote:
>>
>> **
>> Back in 97, I sat down with the Remedy manual, read it cover to cover and
>> was a Remedy administrator.  There were only two apps (I think); Helpdesk
>> and Asset.  Today, I looking at all the manuals if you have the whole ITSM
>> suite, I no longer think that's possible.  I'm curious, how many folks
>> started Remedy by just reading the docs, or did most people go out and get
>> formal training.
>>
>> Ben Cantatore
>> Remedy Manager
>> (914) 457-6209
>>
>> Emerging Health IT
>> 3 Odell Plaza
>> Yonkers, New York 10701
>>
>>
>> >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>>
>> ** I began working with the point release of 2.1 late in 1994 or early
>> 1995 when I was at Winstar, a gone-broke telecommunications company. I wrote
>> the help-desk app for the network ops center, as well as configuration
>> forms, certification forms, lots of stuff. Back then it was a good front-end
>> for a database. We worked with voice communications, so the FCC required a
>> lot of auditing, all of which had to be written.
>>
>> I got into Remedy as a C programmer who didn't have a project at the
>> moment. I was horrified to find no Else statements built into the system. I
>> can't remember when that came along, but it was quite an advance in
>> programming. We worked with HP-UX and an early version of Oracle.
>> Installation of just about anything was a bear, but once all the ducks were
>> lined up it went well.
>>
>> Ever since then I've worked with the ARS. Now it's quite sophisticated in
>> comparison with the old days.
>>
>> On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <danielbl...@rogers.com>
>> wrote:
>>>
>>> From a bit of googling .....
>>>
>>>
>>> Remedy Corp.
>>> The Company was incorporated on November 20, 1990 in Delaware
>>> Headquarters Mountain View, California, USA
>>> Key people Larry Garlick, Founder & CEO
>>> Dave Mahler, VP Marketing
>>> Doug Mueller, Chief Architect
>>> Version 1.0 ?
>>> Version 1.1 Approx. Nov 1992 still looking for confirmation
>>> Version 2.0 was May 19, 1995
>>> Version 4.0 was Jan 27, 1999
>>>
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
>>> Are"_
>>
>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
>> Are"_
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_

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