I started that way back in '99; I still don't have any formal training... Axton Grams
The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Mon, Jun 29, 2009 at 12:35 PM, Benedetto Cantatore < bcant...@emerginghealthit.com> wrote: > ** Back in 97, I sat down with the Remedy manual, read it cover to cover > and was a Remedy administrator. There were only two apps (I think); > Helpdesk and Asset. Today, I looking at all the manuals if you have the > whole ITSM suite, I no longer think that's possible. I'm curious, how many > folks started Remedy by just reading the docs, or did most people go out and > get formal training. > > Ben Cantatore > Remedy Manager > (914) 457-6209 > > Emerging Health IT > 3 Odell Plaza > Yonkers, New York 10701 > > > >>> robert.w.r...@gmail.com 06/29/09 10:56 AM >>> > ** I began working with the point release of 2.1 late in 1994 or early 1995 > when I was at Winstar, a gone-broke telecommunications company. I wrote the > help-desk app for the network ops center, as well as configuration forms, > certification forms, lots of stuff. Back then it was a good front-end for a > database. We worked with voice communications, so the FCC required a lot of > auditing, all of which had to be written. > > I got into Remedy as a C programmer who didn't have a project at the > moment. I was horrified to find no Else statements built into the system. I > can't remember when that came along, but it was quite an advance in > programming. We worked with HP-UX and an early version of Oracle. > Installation of just about anything was a bear, but once all the ducks were > lined up it went well. > > Ever since then I've worked with the ARS. Now it's quite sophisticated in > comparison with the old days. > > On Sun, Jun 28, 2009 at 4:39 PM, Daniel Bloom <danielbl...@rogers.com>wrote: > >> From a bit of googling ..... >> >> >> Remedy Corp. >> The Company was incorporated on November 20, 1990 in Delaware >> Headquarters Mountain View, California, USA >> Key people Larry Garlick, Founder & CEO >> Dave Mahler, VP Marketing >> Doug Mueller, Chief Architect >> Version 1.0 ? >> Version 1.1 Approx. Nov 1992 still looking for confirmation >> Version 2.0 was May 19, 1995 >> Version 4.0 was Jan 27, 1999 >> >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ >> > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"