John, A good example of this is how BMC handle the Status Reason field in ITSM 7.x.
They have the standard selection field (but it is hidden) and then have a character field with a menu (which has the values that you filter). What happens, is when you choose the menu value, workflow then sets the appropriate value of the selection field. Thanks Kelly Gatewood Senior Solutions Architect IT Prophets Cell 615-830-5078 www.itprophets.com<http://www.itprophets.com> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of John Kelley Sent: Wednesday, July 08, 2009 10:58 AM To: arslist@ARSLIST.ORG Subject: Re: Selection Menu Question ** Thats Exactly what I was looking for. Thankyou Kelly Now my only other issue, the original APPStatus field on the Helpdesk form is a selection field instead of a character field. Is there any way to convert the selection field to a character field so I can map out a menu to it? JK _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
