Hi, Question regarding SRM 2.1 through the user tool.
We have a citrix server with Remedy 7.1 User tool installed. However, it is restricted to only 1 port that we designated for Remedy. eg 999 or something. It can access AR server and do everything in Remedy except SRM. SRM 2.1 has the midtier part load the Request Entry screen. However, does the Remedy client use midtier on the Citrix box and port 80 and talk directly to midtier server? Or does it use the AR server to pull that Request Entry screen? If the former, then I guess I need to also open port 80. Thanks _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
