We updated both at the same time to patch 7.  We are using mid-tier,
native clients, but more users go through Citrix which is also version
7.1.

do you remember if there was a fix for that?

On Nov 3, 9:42 am, LJ Longwing <lj.longw...@gmail.com> wrote:
> Jaimie,
> Did you upgrade just the server or the clients as well?  What patch of 7.1
> did you go to, are you Native clients or Mid-Tier.  I seem to remember a bug
> in the initial release 7.1, or was it with mismatched client/server...but
> either way the client re-cached EVERY time a form was opened instead of
> using its already received cache...
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>
> [mailto:arsl...@arslist.org] On Behalf Of jaimie
> Sent: Tuesday, November 03, 2009 7:20 AM
> To: arsl...@arslist.org
> Subject: Re: ARVALIDATE Cache and Performance Issues
>
> Sorry that should be ARValidateFormCache
>
> On Nov 3, 9:17 am, jaimie <jaimie...@gmail.com> wrote:
> > We upgraded from 6.3 to 7.1 recently without changing any workflow or
> > functions.   Since that time, our server keeps hanging and sometimes
> > crashing.   We realized that we didn't have enough CPUs for 7.1 last
> > week and so we added additional CPUs and oddly enough it just made our
> > situation worse.   We have contacted BMC but they are not responding
> > very quickly and we have done everything that they have come back
> > with.   Looking at our API logs, we noticed that ARValidateCache is
> > showing up quite frequently.  Can anyone please explain to me what
> > that means or what it applies to.   I read in the manuals about it,
> > but I would like to know more about the purpose and why it would keep
> > showing up everytime we start having a server freeze.
>
> > Thank you
>
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