Those 15 might be the bugs in your stew...ARValidateFormCache, if I'm not mistaken is a 'resource intensive' action...you didn't say if you were ITSM or not, but those forms are huge and could in theory cause problems. Are you guys Windows/Solaris/...?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of jaimie Sent: Tuesday, November 03, 2009 8:31 AM To: arslist@ARSLIST.ORG Subject: Re: ARVALIDATE Cache and Performance Issues If we had any users on an older client it would only be about 15 users. The remaining 400 go through Citrix and that client was upgraded to 7.1 patch 7 all all of our Citrix servers. On Nov 3, 10:21 am, LJ Longwing <lj.longw...@gmail.com> wrote: > Ok....I would recommend writing an AL on your home page that checks if > $VERSION$ != "Expected version", and have it throw a message to the > user saying they need to upgrade, and run a log or send an email or > something to the admins so they can follow-up with those users.... > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of jaimie > Sent: Tuesday, November 03, 2009 8:08 AM > To: arsl...@arslist.org > Subject: Re: ARVALIDATE Cache and Performance Issues > > Patch 7 > > On Nov 3, 9:58 am, LJ Longwing <lj.longw...@gmail.com> wrote: > > Which patch? > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > > [mailto:arsl...@arslist.org] On Behalf Of jaimie > > Sent: Tuesday, November 03, 2009 7:50 AM > > To: arsl...@arslist.org > > Subject: Re: ARVALIDATE Cache and Performance Issues > > > We updated both at the same time to patch 7. We are using mid-tier, > > native clients, but more users go through Citrix which is also > > version > 7.1. > > > do you remember if there was a fix for that? > > > On Nov 3, 9:42 am, LJ Longwing <lj.longw...@gmail.com> wrote: > > > Jaimie, > > > Did you upgrade just the server or the clients as well? What > > > patch of > > > 7.1 did you go to, are you Native clients or Mid-Tier. I seem to > > > remember a bug in the initial release 7.1, or was it with > > > mismatched client/server...but either way the client re-cached > > > EVERY time a form was opened instead of using its already received cache... > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > > [mailto:arsl...@arslist.org] On Behalf Of jaimie > > > Sent: Tuesday, November 03, 2009 7:20 AM > > > To: arsl...@arslist.org > > > Subject: Re: ARVALIDATE Cache and Performance Issues > > > > Sorry that should be ARValidateFormCache > > > > On Nov 3, 9:17 am, jaimie <jaimie...@gmail.com> wrote: > > > > We upgraded from 6.3 to 7.1 recently without changing any > > > > workflow or functions. Since that time, our server keeps > > > > hanging and sometimes crashing. We realized that we didn't > > > > have enough CPUs for 7.1 last week and so we added additional > > > > CPUs and oddly enough it just made our situation worse. We > > > > have contacted BMC but they are not responding very quickly and > > > > we have done everything that they have come back with. Looking > > > > at our API logs, we noticed that ARValidateCache is showing up > > > > quite frequently. Can anyone please explain to me what that > > > > means or what it applies to. I read in the manuals about it, > > > > but I would like to know more about the purpose and why it would > > > > keep showing up everytime we start having a server > > freeze. > > > > > Thank you > > > > > ________________________________________________________________ > > > > __ __ __ _________ UNSUBSCRIBE or access ARSlist Archives > > > > atwww.arslist.orgPlatinumSponsor:rmisoluti...@verizon.net ARSlist: > > > > "Where the Answers Are" > > > > __________________________________________________________________ > > > __ > > > __ > > > ______ > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > > > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > > __________________________________________________________________ > > > __ __ _________ UNSUBSCRIBE or access ARSlist Archives > > > atwww.arslist.orgPlatinum Sponsor:rmisoluti...@verizon.net ARSlist: > > > "Where the Answers > > > Are"- Hide quoted text - > > > > - Show quoted text - > > > ____________________________________________________________________ > > __ > > ______ > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > ____________________________________________________________________ > > __ _________ UNSUBSCRIBE or access ARSlist Archives > > atwww.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: > > "Where the Answers > > Are"- Hide quoted text - > > > - Show quoted text - > > ______________________________________________________________________ > ______ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"- Hide quoted text - > > - Show quoted text - ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
