Patch 7

On Nov 3, 9:58 am, LJ Longwing <lj.longw...@gmail.com> wrote:
> Which patch?
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>
> [mailto:arsl...@arslist.org] On Behalf Of jaimie
> Sent: Tuesday, November 03, 2009 7:50 AM
> To: arsl...@arslist.org
> Subject: Re: ARVALIDATE Cache and Performance Issues
>
> We updated both at the same time to patch 7.  We are using mid-tier, native
> clients, but more users go through Citrix which is also version 7.1.
>
> do you remember if there was a fix for that?
>
> On Nov 3, 9:42 am, LJ Longwing <lj.longw...@gmail.com> wrote:
> > Jaimie,
> > Did you upgrade just the server or the clients as well?  What patch of
> > 7.1 did you go to, are you Native clients or Mid-Tier.  I seem to
> > remember a bug in the initial release 7.1, or was it with mismatched
> > client/server...but either way the client re-cached EVERY time a form
> > was opened instead of using its already received cache...
>
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
>
> > [mailto:arsl...@arslist.org] On Behalf Of jaimie
> > Sent: Tuesday, November 03, 2009 7:20 AM
> > To: arsl...@arslist.org
> > Subject: Re: ARVALIDATE Cache and Performance Issues
>
> > Sorry that should be ARValidateFormCache
>
> > On Nov 3, 9:17 am, jaimie <jaimie...@gmail.com> wrote:
> > > We upgraded from 6.3 to 7.1 recently without changing any workflow
> > > or functions.   Since that time, our server keeps hanging and
> > > sometimes crashing.   We realized that we didn't have enough CPUs
> > > for 7.1 last week and so we added additional CPUs and oddly enough
> > > it just made our situation worse.   We have contacted BMC but they
> > > are not responding very quickly and we have done everything that
> > > they have come back with.   Looking at our API logs, we noticed that
> > > ARValidateCache is showing up quite frequently.  Can anyone please
> > > explain to me what that means or what it applies to.   I read in the
> > > manuals about it, but I would like to know more about the purpose
> > > and why it would keep showing up everytime we start having a server
> freeze.
>
> > > Thank you
>
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