I have never run on a Citrix server before. Do all users share a home
directory? Would the cache files get removed at any point?

> If we had any users on an older client it would only be about 15
> users.  The remaining 400 go through Citrix and that client was
> upgraded to 7.1 patch 7 all all of our Citrix servers.
>
> On Nov 3, 10:21 am, LJ Longwing <lj.longw...@gmail.com> wrote:
>> Ok....I would recommend writing an AL on your home page that checks if
>> $VERSION$ != "Expected version", and have it throw a message to the user
>> saying they need to upgrade, and run a log or send an email or something
>> to
>> the admins so they can follow-up with those users....
>>
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>>
>> [mailto:arsl...@arslist.org] On Behalf Of jaimie
>> Sent: Tuesday, November 03, 2009 8:08 AM
>> To: arsl...@arslist.org
>> Subject: Re: ARVALIDATE Cache and Performance Issues
>>
>> Patch 7
>>
>> On Nov 3, 9:58 am, LJ Longwing <lj.longw...@gmail.com> wrote:
>> > Which patch?
>>
>> > -----Original Message-----
>> > From: Action Request System discussion list(ARSList)
>>
>> > [mailto:arsl...@arslist.org] On Behalf Of jaimie
>> > Sent: Tuesday, November 03, 2009 7:50 AM
>> > To: arsl...@arslist.org
>> > Subject: Re: ARVALIDATE Cache and Performance Issues
>>
>> > We updated both at the same time to patch 7.  We are using mid-tier,
>> > native clients, but more users go through Citrix which is also version
>> 7.1.
>>
>> > do you remember if there was a fix for that?
>>
>> > On Nov 3, 9:42 am, LJ Longwing <lj.longw...@gmail.com> wrote:
>> > > Jaimie,
>> > > Did you upgrade just the server or the clients as well?  What patch
>> > > of
>> > > 7.1 did you go to, are you Native clients or Mid-Tier.  I seem to
>> > > remember a bug in the initial release 7.1, or was it with mismatched
>> > > client/server...but either way the client re-cached EVERY time a
>> > > form was opened instead of using its already received cache...
>>
>> > > -----Original Message-----
>> > > From: Action Request System discussion list(ARSList)
>>
>> > > [mailto:arsl...@arslist.org] On Behalf Of jaimie
>> > > Sent: Tuesday, November 03, 2009 7:20 AM
>> > > To: arsl...@arslist.org
>> > > Subject: Re: ARVALIDATE Cache and Performance Issues
>>
>> > > Sorry that should be ARValidateFormCache
>>
>> > > On Nov 3, 9:17 am, jaimie <jaimie...@gmail.com> wrote:
>> > > > We upgraded from 6.3 to 7.1 recently without changing any workflow
>> > > > or functions.   Since that time, our server keeps hanging and
>> > > > sometimes crashing.   We realized that we didn't have enough CPUs
>> > > > for 7.1 last week and so we added additional CPUs and oddly enough
>> > > > it just made our situation worse.   We have contacted BMC but they
>> > > > are not responding very quickly and we have done everything that
>> > > > they have come back with.   Looking at our API logs, we noticed
>> > > > that ARValidateCache is showing up quite frequently.  Can anyone
>> > > > please explain to me what that means or what it applies to.   I
>> > > > read in the manuals about it, but I would like to know more about
>> > > > the purpose and why it would keep showing up everytime we start
>> > > > having a server
>> > freeze.
>>
>> > > > Thank you
>>
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