Another thought...if their interface is through the AR Java plugin, can you install the AR Java plugin on another "compatible" box?
On Thu, Feb 4, 2010 at 2:55 PM, Grooms, Frederick W < frederick.w.gro...@xo.com> wrote: > Offhand question... Can you fool the client using Windows Program > Compatibility into thinking it is on a lower OS? > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] On Behalf Of strauss > Sent: Thursday, February 04, 2010 1:28 PM > To: arslist@ARSLIST.ORG > Subject: AlarmPoint 4 integration with ARS 7.5 / ITSM 76 > > <RANT> > Has anyone successfully integrated Alarmpoint to ITSM 76 in a Windows 2008 > R2 x64 environment? According to Alarmpoint, we won't be able to do this > until 2011 because their lame Java Client, that has to be installed directly > on the AR Server, won't support higher than Server 2003 until then. What > have they been doing for the last 7 years, I wonder? All of the BMC 7.5/7.6 > software appears to be running just fine on Win2K8R2x64 for several months > now, but if I want to tie it in to Alarmpoint I will have to move the entire > AR Server and apps back to Server 2003. The only other option is some sort > of a hack performed by their professional services (for a price) that passes > scripts from the AR Server to a separate Alarmpoint Java Client (on a > supported OS) which is probably fraught with reliability problems. I am > less and less impressed with Alarmpoint - and for you long-time Remedy/BMC > folks, their (Alarmpoint) docs make the BMC docs look REALLY GOOD! > </RANT> > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:rmisoluti...@verizon.net<sponsor%3armisoluti...@verizon.net>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
