Hi,

Can you set up an extra server as a server in a server-group, and use
that as the AlarmPoint integration?

--
Jarl

2010/2/4 strauss <stra...@unt.edu>:
> <RANT>
> Has anyone successfully integrated Alarmpoint to ITSM 76 in a Windows 2008 R2 
> x64 environment?  According to Alarmpoint, we won't be able to do this until 
> 2011 because their lame Java Client, that has to be installed directly on the 
> AR Server, won't support higher than Server 2003 until then.  What have they 
> been doing for the last 7 years, I wonder?  All of the BMC 7.5/7.6 software 
> appears to be running just fine on Win2K8R2x64 for several months now, but if 
> I want to tie it in to Alarmpoint I will have to move the entire AR Server 
> and apps back to Server 2003.  The only other option is some sort of a hack 
> performed by their professional services (for a price) that passes scripts 
> from the AR Server to a separate Alarmpoint Java Client (on a supported OS) 
> which is probably fraught with reliability problems.  I am less and less 
> impressed with Alarmpoint - and for you long-time Remedy/BMC folks, their 
> (Alarmpoint) docs make the BMC docs look REALLY GOOD!
> </RANT>
>
> Christopher Strauss, Ph.D.
> Call Tracking Administration Manager
> University of North Texas Computing & IT Center
> http://itsm.unt.edu/
>
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