If only we had suite licensing and COULD... Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jarl Grøneng Sent: Thursday, February 04, 2010 2:01 PM To: [email protected] Subject: Re: AlarmPoint 4 integration with ARS 7.5 / ITSM 76 Hi, Can you set up an extra server as a server in a server-group, and use that as the AlarmPoint integration? -- Jarl 2010/2/4 strauss <[email protected]>: > <RANT> > Has anyone successfully integrated Alarmpoint to ITSM 76 in a Windows 2008 R2 > x64 environment? According to Alarmpoint, we won't be able to do this until > 2011 because their lame Java Client, that has to be installed directly on the > AR Server, won't support higher than Server 2003 until then. What have they > been doing for the last 7 years, I wonder? All of the BMC 7.5/7.6 software > appears to be running just fine on Win2K8R2x64 for several months now, but if > I want to tie it in to Alarmpoint I will have to move the entire AR Server > and apps back to Server 2003. The only other option is some sort of a hack > performed by their professional services (for a price) that passes scripts > from the AR Server to a separate Alarmpoint Java Client (on a supported OS) > which is probably fraught with reliability problems. I am less and less > impressed with Alarmpoint - and for you long-time Remedy/BMC folks, their > (Alarmpoint) docs make the BMC docs look REALLY GOOD! > </RANT> > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
