Hi All, I am using Remedy 7.1 and I am using the API to update some Incident information (form HPD:Help Desk). Initially it was working fine, The issue started when I tried to update the 'Assignee' information. Every time I try it, I receive the following error:
ERROR (1291053): ; The Asssigned Group fields are invalid. Use the menus for the Support Company, Support Organization, Assigned Group, and Assignee fields or the type ahead return function on the Assigned Group or Assignee fields to select this information. So, I defined these information, I mean I defined (They are the same values used in GUI): Support Company: My Company Support Organization: IT Support Organization Assigned Group: Internal Support However, I kept receiving the same error message. What can I do? I appreciate any suggestion. Cheers, Mauro _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"