For now you could do it perhaps with a window open action and open 
window mapping.. It might be a pain in the rear to do it, but doable..

Joe




________________________________
From: "Easter, David" <david_eas...@bmc.com>
To: arslist@ARSLIST.ORG
Sent: Fri, July 23, 2010 10:21:39 AM
Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
been 
amended.

** 
Yes.  “Copy to New” is a known enhancement request and is tentatively expected 
to be available in a future release.
 
-David J. Easter
Sr. Product Manager, Enterprise Service Management
BMC Software, Inc.
 
The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.
 
From:Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] 
On Behalf Of Bisanti,Susan [CMC]
Sent: Friday, July 23, 2010 6:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Statement of Direction regarding EOL of Remedy User client has 
been 
amended.
 
** 
Greetings,
 
My users have complained about not seeing the "copy to new" option in the 
webtool.  Any idea if there are plans to add it?
 
Regards,
 
Susan
Susan Bisanti 
CHP et opérationsnationales| HPC and National Operations 
Direction générale du dirigeant principal de I’information | Chief Information 
Officer Branch 

Environnement Canada | Environment Canada 
2121 route Transcanadienne,  | 2121 Trans-Canada Highway, 
Dorval (Québec) H9P 1J3 | Dorval (Quebec) H9P 1J3 
susan.bisa...@ec.gc.ca 
Téléphone | Telephone 514-421-4666 
Télécopieur | Facsimile 514-421-4703 
Gouvernement du Canada | Government of Canada 
Site Web | Website www.ec.gc.ca 
       
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