I do know that Change Management for 7.02 has the "Copy Change" option in the Quick links bar on the left that pops up a screen for the user to fill in how they want the new change to be setup. This acts like a Copy to New with added options for how you want the new copy to be setup. Did see this for Incident though. Thanks Peter Lammey ESPN IT Packaging and Automation 860-766-4761
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Friday, July 23, 2010 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: Statement of Direction regarding EOL of Remedy User client has been amended. ** Can it be an enhancement request for ITSM too? Thanks, Shawn Pierson Remedy Developer | Southern Union From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Friday, July 23, 2010 9:22 AM To: arslist@ARSLIST.ORG Subject: Re: Statement of Direction regarding EOL of Remedy User client has been amended. ** Yes. "Copy to New" is a known enhancement request and is tentatively expected to be available in a future release. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bisanti,Susan [CMC] Sent: Friday, July 23, 2010 6:03 AM To: arslist@ARSLIST.ORG Subject: Re: Statement of Direction regarding EOL of Remedy User client has been amended. ** Greetings, My users have complained about not seeing the "copy to new" option in the webtool. Any idea if there are plans to add it? Regards, Susan Susan Bisanti CHP et opérations nationales | HPC and National Operations Direction générale du dirigeant principal de I'information | Chief Information Officer Branch Environnement Canada | Environment Canada 2121 route Transcanadienne, | 2121 Trans-Canada Highway, Dorval (Québec) H9P 1J3 | Dorval (Quebec) H9P 1J3 susan.bisa...@ec.gc.ca<mailto:susan.bisa...@ec.gc.ca> Téléphone | Telephone 514-421-4666 Télécopieur | Facsimile 514-421-4703 Gouvernement du Canada | Government of Canada Site Web | Website www.ec.gc.ca<http://www.ec.gc.ca/> _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _attend WWRUG10 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ ________________________________ Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
