Hi Pascale; First I'm assuming that the other plugins are working OK as you mention the plugin service is running... It would be suggested that you "check them all" to ensure that one is not hanging up the others...
does the ar.crg file have: Server-Plugin-Alias: ARSYS.ARF.WEBSERVICE ARSYS.ARF.WEBSERVICE <Servername>:<Portnumber> Are there stray copies of WebService.dll laying around? For my 7.5+ systems there is not any entry as "Plugin: WebService.dll" in the config file - just the alias as mentioned above... Lastly - what does the plugin server log show? HTH Robert On Tue, Sep 7, 2010 at 12:48 PM, <pascale.bo...@daimler.com> wrote: > ** > Hi all, > > We are installing 7.0.01 patch 008 on a new box in an attempt to separate > our 3 instances of our dev environment that were residing on the same box. > This is to allow us to upgrade to 7.5 "peacefully". > We did a previous test on another server without any issues at all, but > unfortunately, we have to give back that one. We are following the exact > same procedure on this new box, but we are getting errors with the > WebService and the plugin. According to our server team the new > environment is exactly the same as the one used in our smoke tests... Taking > their words on this at this point. > And we do see the arplugin running in the tasks manager and we do have the > WebService.dll installed too. > > This is the error we keep getting both when we launch the workflow that > uses the webservices and in the arerror.log > Even with the plug-in-server log activated and set to all, we do not have > any logs being created. > > > ***************** > arerror.log: > Tue Sep 07 12:24:38 2010 390695 : An error has occurred while loading a > plug-in. (ARERR 8756) > Tue Sep 07 12:24:38 2010 WebService.dll: The specified module could not > be found. > ****************************** > > The WebService.dll is there at the same location as all the other dll and > with the executable files. > It is also in the conf file under: > > Plugin: WebService.dll > > If I look at my tasks running on the server, arplugin is there in also > showed as being started in the armonitor.log. (as below) > > ********************************** > armonitor: > Tue Sep 07 12:24:38 2010 AR Monitor version 7.0.01 Patch 008 > 200805271830 started. > > Tue Sep 07 12:24:38 2010 (ARNOTE 0) > > Tue Sep 07 12:24:38 2010 AR Monitor started. > > Tue Sep 07 12:24:38 2010 (ARNOTE 0) > > Tue Sep 07 12:24:38 2010 ARMonitor child process (pid:2516) started. > "d:\program files\cac ar system\arserver.exe" > > Tue Sep 07 12:24:38 2010 (ARNOTE 0) > > Tue Sep 07 12:24:38 2010 ARMonitor child process (pid:780) started. > "d:\program files\cac ar system\arplugin.exe" > > Tue Sep 07 12:24:38 2010 (ARNOTE 0) > > Tue Sep 07 12:24:38 2010 ARMonitor child process (pid:2576) started. > "d:\program files\cac ar system\arsvcdsp.exe" > > Tue Sep 07 12:24:38 2010 (ARNOTE 0) > > Tue Sep 07 12:24:38 2010 Pausing for max 900 seconds or until server > up. > > Tue Sep 07 12:25:20 2010 (ARNOTE 0) > > Tue Sep 07 12:25:20 2010 Server indicates that it's up. > **************************************** > Support's answer was to send us a new WebService.dll which did not change > anything > > What am I missing? > > > Win 2003 > remote SQL2005 > ARS 7.0.01 patch 008 on the way to 7.5 patch 004 > JRE 1.5.0_12 > > > Thanks for any clues! > > Pascale Boyer > Remedy Technical Lead & Developer > Daimler Trucks North America LLC > Montgomery Park, 9th floor > Portland, OR 97210 U.S.A > > Phone:503-745-6569 > Email:pascale.bo...@daimler.com > > http://www.daimler-trucksnorthamerica.com > > > If you are not the intended addressee, please inform us immediately that > you have received this e-mail in error, and delete it. We thank you for your > cooperation. > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- If it were not for the gutter, my mind would be homeless! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
