As Joe suggested below, you should be able to create a "Display Only" field directly on the LDAP Vendor Form.
Thanks Mahesh On Tue, Nov 2, 2010 at 10:41 PM, Mahendra Mahalkar < mahendra.mahal...@gmail.com> wrote: > ** > This will require a db-link sort of the thing which I will have to create > to pull the data from the ldap external data source to arsystem db server in > another tablespace other than arsystem and then I can go for the view form > to make it available for transaction. Again database to database > transaction is not recommanded in case of remedy, secondly Ldap data > structure is not like our regular database structure which is quite not easy > to go for it. > > > *Regards,* > *Mahendra Mahalkar* > > > > On Tue, Nov 2, 2010 at 11:42 PM, Joe Martin D'Souza <jdso...@shyle.net>wrote: > >> ** >> Why do you want to create an LDAP attribute to add a new field? Doesn’t >> a view form build from the LDAP plugin allow you to create a display only >> field for ARS transactional purposes? >> >> Joe >> >> >> *From:* Mahendra Mahalkar <mahendra.mahal...@gmail.com> >> *Sent:* Tuesday, November 02, 2010 2:16 PM >> *Newsgroups:* public.remedy.arsystem.general >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Escalation does not push vendor form data to regular form >> >> ** >> Set field action is like a "modify" action on vendor which is not allowed >> as vendor point to Ldap where user doesn't have access to create or modify. >> >> >> *Regards,* >> *Mahendra Mahalkar* >> >> >> >> On Tue, Nov 2, 2010 at 4:16 PM, John Atherly <john.athe...@apc.com>wrote: >> >>> >>> Set the Escalation to do a set filed on the vendor form. Create a >>> filter to do the push field action on modify >>> >>> _____________________________________________________________________________________ >>> * >>> John Atherly* | *APC by Schneider Electric ** | Information, Process >>> & Organization (IPO)* | *Remedy Administrator / Developer* * >>> Phone:* +401-789-5735 ext. 2120 | *Fax:* +401-789-3710 | * >>> Email:* *john.athe...@apcc.com* <+john.athe...@apcc.com> | >>> *Site:**www.apc.com/ >>> * <http://www.apc.com/> | *Address:* 132 Fairgrounds Road, West >>> Kingston, RI 02892 USA >>> *** Please consider the environment before printing this e-mail >>> >>> >>> >>> *Mahendra Mahalkar <mahendra.mahal...@gmail.com>* >>> Sent by: "Action Request System discussion list(ARSList)" < >>> arslist@ARSLIST.ORG> >>> >>> 11/02/2010 02:42 AM >>> Please respond to >>> arslist@ARSLIST.ORG >>> >>> To >>> arslist@ARSLIST.ORG >>> cc >>> Subject >>> Re: Escalation does not push vendor form data to regular form >>> >>> >>> >>> >>> ** >>> Will AIE work for Ldap data structure, what should I put for mapping? >>> External Data to ARSystem form, right? But all the time in prior versions we >>> used vendor form which worked perfect. >>> >>> >>> *Regards,* >>> *Mahendra Mahalkar* >>> >>> >>> >>> On Tue, Nov 2, 2010 at 10:16 AM, Joe Martin D'Souza >>> <*jdso...@shyle.net*<jdso...@shyle.net>> >>> wrote: >>> ** >>> Have you tried using AIE as an alternative? Can’t really think about why >>> an Escalation should fail but AIE should work.. It worked for me although I >>> can’t say I have tried it for 7.6.03 >>> >>> Joe >>> >>> *From:* *Mahendra Mahalkar* <mahendra.mahal...@gmail.com> >>> *Sent:* Tuesday, November 02, 2010 1:58 AM >>> *Newsgroups:* public.remedy.arsystem.general >>> *To:* *arsl...@arslist.org* <arslist@ARSLIST.ORG> >>> *Subject:* Re: Escalation does not push vendor form data to regular form >>> >>> ** >>> I checked the escalation logs, there I found only NULL values pushing to >>> staging form. >>> >>> >>> *Regards,* >>> *Mahendra Mahalkar* >>> >>> >>> >>> On Tue, Nov 2, 2010 at 9:53 AM, Joe Martin D'Souza >>> <*jdso...@shyle.net*<jdso...@shyle.net>> >>> wrote: >>> ** >>> You haven’t turned off Escalations on that server have you? >>> >>> Turn on your Escalation Log’s. This may tell you something if you think >>> you have done everything else right.. >>> >>> Joe >>> >>> *From:* *Mahendra Mahalkar* <mahendra.mahal...@gmail.com> >>> *Sent:* Tuesday, November 02, 2010 1:46 AM >>> *Newsgroups:* public.remedy.arsystem.general >>> *To:* *arsl...@arslist.org* <arslist@ARSLIST.ORG> >>> *Subject:* Escalation does not push vendor form data to regular form >>> >>> ** >>> Hi All, >>> I want to transfer ldap data from vendor form to staging form(regular >>> form). ARS version - 7.6.03, DB - MS SQL 2005 >>> For this, I created one escalation with push field action in which it >>> create/modify the entries only if 'sAMAccountName' = $sAMAccountName$. >>> Mapped the vendor data to staging form. The issue is that escalation >>> pushing NULL to staging form though I can see/query the vendor form data >>> from arsystem. >>> I tried the following scenarios also --- >>> >>> >>> - Created another vendor form, no luck >>> - Created another escalation, no luck >>> - Tried escalation to push vendor to another regular form, no luck >>> - Tried with matching ids in push field action, no luck >>> - tried same escalation between two regular forms where it worked >>> perfect, but why it not working between vendor and regular form. >>> - Tried with vendor form with one field only, no luck >>> - I know it was easy to create such transfer prior to 7.6.03, is >>> there any issue with this 7.6.03 version? >>> >>> Help is appreciated. I am going to raise this issue with BMC Support >>> also. >>> >>> >>> >>> >>> >>> *Regards,* >>> *Mahendra* >>> _attend WWRUG11 *www.wwrug.com* <http://www.wwrug.com/> ARSlist: "Where >>> the Answers Are"_ >>> >>> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >>> >> >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ >> > > _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
