HI we do have Web Services and the arserver version is 7.5.patch 03 thanks Uday
On Thu, Jun 23, 2011 at 3:53 PM, Alejandro Canon <aca...@extensionsa.com> wrote: > First can you see Server Information form correctly? > When Plugin Server is down you can't see that form. > Also you can check status of Plugin Server by checking arplugin process. > Second do you have Remedy Web Services published on Mid Tier Server? What > version of ARServer and MidTier do you have? There are some KB articles about > Read time out messages due to memory leaks in MidTier and ARServer. > > Regards, > > Alejandro > > -----Mensaje original----- > De: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] En nombre de uday kiran > Enviado el: Jueves, 23 de Junio de 2011 16:42 > Para: arslist@ARSLIST.ORG > Asunto: Java Plugin Filter Plugin Time Outs > > Hi Folks > Look at this error and suggest me > > > We receive Plug-in server not responding messages quite often. Also > seeing some filter api plug-in timeouts. > > Is there some configuration tweaks or performance tuning we can look at? > > arerror.log: > > "The AR System Plug-In server is not responding. Cannot connect to > the system at this time. Contact your AR System Administrator for > assistance. (ARERR 8939)" > > javaplugin log: > > 2011-06-23 11:35:14,556 ERROR [pool-3-thread-4] > com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - > <ARSYS.ARF.WEBSERVICE>java.net.SocketTimeoutException: Read timed out > java.net.SocketTimeoutException: Read timed out > 2011-06-23 11:35:14,557 ERROR [pool-3-thread-4] > com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository (?:?) - > ARFilterApiCall FAILs in plugin: ARSYS.ARF.WEBSERVICE ERROR (9130): > Error encountered while executing a Web Service; ; nested exception > is: > java.net.SocketTimeoutException: Read timed out > at com.bmc.arsys.ws.plugin.WSPlugin.ThrowException(Unknown Source) > at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(Unknown Source) > at > com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall(Unknown > Source) > at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source) > at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source) > at > com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown > Source) > at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown > Source) > at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source) > at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown > Source) > at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown > Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown > Source) > at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) > at java.lang.Thread.run(Unknown Source) > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
