The Plugin-Filter-API-Threads is perhaps what you need to change.. I
remember having a similar issue (ARERR 8939) a couple of years ago that was
resolved with that..
Does anyone know what is the right method (besides tweak till it works) to
arrive at a good number for the min and max for this thread? A sort of a
algorithm based on X, Y and Z????
Joe
-----Original Message-----
From: patchsk
Sent: Friday, June 24, 2011 10:50 AM Newsgroups:
public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Subject: Re: Java Plugin Filter Plugin Time Outs
Yes these need to be changed in ar.conf
If you post what are the values you currently have in your ar.conf
that would help.
In our system we currently have
Filter-Api-Timeout: 180
Plugin-Filter-API-Threads: 2 6
Server-Plugin-Default-Timeout: 10000
Plugin-ARDBC-Threads: 2 4
On Jun 24, 9:30 am, uday kiran <uday.rem...@gmail.com> wrote:
Hi Vamsi,
Do I need to change these values in ar.cfg if yes ,, what are the
values i can set ,,
thanks
On Fri, Jun 24, 2011 at 3:15 AM, patchsk <vamsi...@gmail.com> wrote:
> Please do some research around these parameters.
> Plugin-ARDBC-Threads:
> Plugin-Filter-API-Threads:
> Server-Plugin-Default-Timeout:
> Filter-Api-Timeout:
> See if you can increase the values to these parameters than what you
> have currently in your system.
> On Jun 23, 3:42 pm, uday kiran <uday.rem...@gmail.com> wrote:
>> Hi Folks
>> Look at this error and suggest me
>> We receive Plug-in server not responding messages quite often. Also
>> seeing some filter api plug-in timeouts.
>> Is there some configuration tweaks or performance tuning we can look
>> at?
>> arerror.log:
>> "The AR System Plug-In server is not responding. Cannot connect to
>> the system at this time. Contact your AR System Administrator for
>> assistance. (ARERR 8939)"
>> javaplugin log:
>> 2011-06-23 11:35:14,556 ERROR [pool-3-thread-4]
>> com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) -
>> <ARSYS.ARF.WEBSERVICE>java.net.SocketTimeoutException: Read timed out
>> java.net.SocketTimeoutException: Read timed out
>> 2011-06-23 11:35:14,557 ERROR [pool-3-thread-4]
>> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository (?:?) -
>> ARFilterApiCall FAILs in plugin: ARSYS.ARF.WEBSERVICE ERROR (9130):
>> Error encountered while executing a Web Service; ; nested exception
>> is:
>> java.net.SocketTimeoutException: Read timed out
>> at com.bmc.arsys.ws.plugin.WSPlugin.ThrowException(Unknown
>> Source)
>> at com.bmc.arsys.ws.plugin.WSPlugin.filterAPICall(Unknown
>> Source)
>> at
>> com.bmc.arsys.pluginsvr.plugins.ARFilterAPIPluginRepository.ARFilterApiCall
>> (Unknown
>> Source)
>> at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_5(Unknown Source)
>> at com.bmc.arsys.pluginsvr.a.ArEsFilterApi_4(Unknown Source)
>> at
>> com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown
>> Source)
>> at
>> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)
>> at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)
>> at
>> com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)
>> at
>> com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)
>> at
>> java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
>> at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown
>> Source)
>> at java.lang.Thread.run(Unknown Source)
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