Julie, I guess I don't understand why you are trying to trigger a transfer with a compare operation. It doesn't make sense to me.
I would assume you would trigger a transfer by a create/modify/merge of a record. You want to trigger a transfer when something is added or changed. You might also want to trigger a distributed delete when something is deleted. For the CMDB, maybe you are only transferring the Production dataset or maybe you are transferring all datasets. That is simply a qualification on the filter where you say to transfer the record. Now, for the CMDB, you have to remember that a class may be several forms joined together. You have two choices, transfer at the join level or at the table level. It seems you already have this choice and things are in place and working (generally). The issue here seems to me trying to transfer based on a compare doesn't seem to be reliable. I really think it should be on create/modify/merge. If this shift doesn't help, or if you really want to do tied to compare and want to debug, I would turn on DSO logging and then look at what is happening. If there is something that you think should have transferred but didn't, look to see if the system attempted to transfer it. Did it attempt it? If not, then the logic that triggers a transfer is not being called and you need to find out why the entry did not try to transfer. If it did try to transfer, the log would then have information about why it didn't transfer -- what failed. You can use that to further pursue the problem or at least to understand why it isn't transferring and then make a decision about what to do. We do have customers successfully using DSO between CMDBs. I hope this helps, Doug Mueller ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Julie Sellers Sent: Friday, June 24, 2011 11:05 AM To: arslist@ARSLIST.ORG Subject: DSO triggered after reconciliation job ** Hi Folks...I'm really hoping someone can help with this! I've tied myself in knots with it and am running out of time to deliver! Here's what I need to do... Each night *after* all normalization+reconciliation jobs for ServerA & ServerB have completed, *both* servers are synchronize via DSO with independent copies. Currently, I'm trying to *trigger* the workflow with a Compare activity within a Reconciliation job. While it seems to sometims work, it is *not* getting everything and I have items that are not transfering. I have a ticket open which has been escalated, but no one in CMDB support knows anything about DSO and progress is *too* slow on this. Has anyone ever done this successfully? OS: Windows 2008 x64 DB: SQL ARS: all apps are v7604sp1 Thx, js _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
