In my testing last Oct-Nov applying SP2 to an SP1 system consistently hosed the FTS plugin, and the only "solution" support came up with was to wait for SP3. I have not seen SP3 do it on three servers so far, and am scheduled to apply it to production this month.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nathan Aker Sent: Wednesday, March 14, 2012 11:49 PM To: arslist@ARSLIST.ORG Subject: FTS Plugin issues in 7.6.04 ** Anyone else experiencing major issues with the FTS plugin in 7.6.04? We have been battling continual issues with the FTS plugin in all 3 of our environments since upgrading to 7.6.04. The errors are typically some derivative of "error in plugin: ARSYS.ARF.FTS" with different iterations of additional log information to accompany it. Our FTS results sporadically either display no matches, or the user gets an error when searching. ARS 7.6.04 SP2 ITSM 7.6.04 SP1 Nathan Aker ITSM Solution Architect McAfee, Inc. 5000 Headquarters Drive Plano, TX 75024 Web:www.mcafee.com<http://internal.nai.com/division/marketing/BrandMarketing/templates/www.mcafee.com> [cid:image001.jpg@01CD0245.D8A91110] _attend WWRUG12 www.wwrug.com<http://www.wwrug.com> ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
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