I am on 8.1 and would be interested in both approaches if you can post to the list.
Thank you, Sandra Hennigan Remedy Developer From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Logan, Kelly Sent: Friday, March 22, 2013 12:45 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Integration Problem ** Aditya - I have an integration with People (and Attributes) that I am running now on ARS/ITSM 7.6.4 following this strategy. I bring the data into a staging form, run some queries to set the Manager Login ID, Site ID and such (similar to the Data management tool) and then push to the People and Attribute forms. Feel free to contact m Karthik - That Pentaho transform sounds very interesting. Is there any documentation on it? I was under the impression that you couldn't run an Integrator job to connect to the People form, did this change in 8.x? Kelly Logan, Sr. Systems Administrator (Remedy, Planview), GEMS ProQuest | 789 E. Eisenhower Parkway, P.O. Box 1346 | Ann Arbor MI 48106-1346 USA | 734.997.4777 kelly.lo...@proquest.com<mailto:kelly.lo...@proquest.com> www.proquest.com ProQuest...Start here. . 2012 InformationWeek 500 Top Innovator | 2012 Detroit Free Press Michigan Top Workplace P Please consider the environment before printing this email. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender, and delete the message from your computer. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthik Sent: Thursday, March 21, 2013 10:44 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Integration Problem ** Which version of arsystem are you using. If 8.0, there is an OOB pentaho transformation available. You can easily manipulate it for your needs without any code changes. Regards, Karthik On Mar 21, 2013 11:11 AM, "SUBSCRIBE arslist Aditya Sharma" <heloits...@gmail.com<mailto:heloits...@gmail.com>> wrote: The best practice is to bring data from AD over to vendor form, then push that data as it is on a regular form (staging), do all these validation on staging form. You have to build your logic like when your data is being pushed to staging form for every record you have to query vendor table such that manager's dn equals diastinguished name and set the manager login I'd as Manager's login equal unique attribuye of AD (sAMAccountName or uid). Now when you will push this managers I'd to people form, for the first sync certain records will error, those will be the ones whose manager record is not created before the reportees record is getting created. After second sync all managers should go in successfully. Regards, Aditya ------Original Message------ From: rajkiran Alle Sender: Action Request System discussion list(ARSList) To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> ReplyTo: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Active Directory Integration Problem Sent: Mar 21, 2013 4:03 AM Hi, I am developing code for data in AD to sync with People record. So in that process i am struck with a small problem. I created a vendor form to bring the LDAP data and creating a escalation to push new records into People form. But in the vendor form i only have a Manger name but i don't have a ManagerLoginId, which i need to push into People record. If i try to Push just the Manager Name leaving Manager Login Id to Null its throwing a error. Its working fine if i leave both Manager Login ID and Manger Name to Null. But i do need to get both of them to complete this task. So can you give me some ideas to get pass through this problem. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" Sent from my BlackBerry(r) smartphone from !DEA _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"