Looks like it's happening on all accounts with Asset Admin permissions, not just one. But I'll test that out.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Saji Philip Sent: Thursday, October 31, 2013 11:36 PM To: arslist@ARSLIST.ORG Subject: Re: Roles and Applications - Remedy Asset Management ** Oh, if you haven't already, check out the user form. We sometimes find that permissions has not been added to the user in the user form, even though it shows up in CTM:People. On Oct 31, 2013 9:44 AM, "Kemes, Lisa A DLA CTR INFORMATION OPERATIONS" <lisa.kemes....@dla.mil> wrote: ARS 7.6.04 SP4 using Dev Studio 8.1 -----Original Message----- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, October 31, 2013 10:42 AM To: arslist@ARSLIST.ORG Subject: RE: Roles and Applications - Remedy Asset Management Oh, and the account (with the Asset Admin permissions) are identical on Staging and Dev as well. -----Original Message----- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, October 31, 2013 10:40 AM To: arslist@ARSLIST.ORG Subject: Roles and Applications - Remedy Asset Management I'm about to pull my hair out. All of the sudden, our test account (that includes Asset Admin permissions) suddenly is not able to "View" the Asset Management link on the Applications list on the home page. This is in Staging. In Dev it works as normal. It's viewable for an account with Admin permissions, so it's a permission issue right? I've compared all of these objects on Staging to Dev and they are exactly the same. I'm not sure why it's not showing up!!! Remedy Asset Management Application AST:Asset Management Console Form The Active Link Guide Entry Point for Asset Management (actually, that would be for the Asset Management Console link UNDER the main Asset Management link, but I checked anyway and they are the same) I've checked all the roles that are set for the Remedy Asset Management Application on the Roles form Everything is the same. Am I missing something? Lisa Kemes Remedy Consultant Dev Technology Group DLA Office: (717) 770-6437 <tel:%28717%29%20770-6437> Cell Phone: (717) 602-9460 <tel:%28717%29%20602-9460> lisa.ke...@devtechnology.com ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
