Hi Lisa,

Couple things, you may want to check:

Asset Admin, User, Viewer permission groups are mapped to CMDB computed groups, 
CMDB Data Change Group and CMDB Data View Groups. Open the Group form and make 
sure the asset permission mappings are still with the computed groups.

Also in the Role form make sure the mappings for CMDB/Asset permisions are in 
tact to the CMDB roles.

-Seema



________________________________
From: Action Request System discussion list(ARSList) [arslist@ARSLIST.ORG] On 
Behalf Of Jase Brandon [jasebran...@gmail.com]
Sent: Thursday, October 31, 2013 6:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Roles and Applications - Remedy Asset Management

**
Hi Lisa, have you checked the overview console form permissions on the z3_left 
nav (field that isn't displayed if you aren't an admin)? Just trying to cover 
all bases here. HTH - Jase

Sent from my iPhone

On Oct 31, 2013, at 9:39 AM, "Kemes, Lisa A DLA CTR INFORMATION OPERATIONS" 
<lisa.kemes....@dla.mil<mailto:lisa.kemes....@dla.mil>> wrote:

**
I’m about to pull my hair out.  All of the sudden, our test account (that 
includes Asset Admin permissions) suddenly is not able to “View” the Asset 
Management link on the Applications list on the home page.  This is in Staging. 
 In Dev it works as normal.  It’s viewable for an account with Admin 
permissions, so it’s a permission issue right?

I’ve compared all of these objects on Staging to Dev and they are exactly the 
same.  I’m not sure why it’s not showing up!!!

Remedy Asset Management Application
AST:Asset Management Console Form
The Active Link Guide Entry Point for Asset Management (actually, that would be 
for the Asset Management Console link UNDER the main Asset Management link, but 
I checked anyway and they are the same)
I’ve checked all the roles that are set for the Remedy Asset Management 
Application on the Roles form

Everything is the same.

Am I missing something?

Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 
770-6437[data:image/png;base64,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]<https://webmail.bmc.com/owa/?ae=PreFormAction&a=ReplyAll&t=IPM.Note&id=RgAAAABYH%2fWLA6x%2fS7Yrp%2b4Hap6OBwDxy8St%2botbRpLEXXgBbEvbAC6oBgALAABdFiGVQU9UTKsKkmb3G705ADzkFOxGAAAJ#>
Cell Phone: (717) 
602-9460[data:image/png;base64,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]<https://webmail.bmc.com/owa/?ae=PreFormAction&a=ReplyAll&t=IPM.Note&id=RgAAAABYH%2fWLA6x%2fS7Yrp%2b4Hap6OBwDxy8St%2botbRpLEXXgBbEvbAC6oBgALAABdFiGVQU9UTKsKkmb3G705ADzkFOxGAAAJ#>
lisa.ke...@devtechnology.com<mailto:lisa.ke...@devtechnology.com>


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