Looks like they are the same on Dev and Stage.
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Kaul, Seema
Sent: Thursday, October 31, 2013 11:11 PM
To: arslist@ARSLIST.ORG
Subject: Re: Roles and Applications - Remedy Asset Management
**
Hi Lisa,
Couple things, you may want to check:
Asset Admin, User, Viewer permission groups are mapped to CMDB computed
groups, CMDB Data Change Group and CMDB Data View Groups. Open the Group
form and make sure the asset permission mappings are still with the
computed groups.
Also in the Role form make sure the mappings for CMDB/Asset permisions
are in tact to the CMDB roles.
-Seema
________________________________
From: Action Request System discussion list(ARSList)
[arslist@ARSLIST.ORG] On Behalf Of Jase Brandon [jasebran...@gmail.com]
Sent: Thursday, October 31, 2013 6:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Roles and Applications - Remedy Asset Management
**
Hi Lisa, have you checked the overview console form permissions on the
z3_left nav (field that isn't displayed if you aren't an admin)? Just
trying to cover all bases here. HTH - Jase
Sent from my iPhone
On Oct 31, 2013, at 9:39 AM, "Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS" <lisa.kemes....@dla.mil> wrote:
**
I'm about to pull my hair out. All of the sudden, our test
account (that includes Asset Admin permissions) suddenly is not able to
"View" the Asset Management link on the Applications list on the home
page. This is in Staging. In Dev it works as normal. It's viewable
for an account with Admin permissions, so it's a permission issue right?
I've compared all of these objects on Staging to Dev and they
are exactly the same. I'm not sure why it's not showing up!!!
Remedy Asset Management Application
AST:Asset Management Console Form
The Active Link Guide Entry Point for Asset Management
(actually, that would be for the Asset Management Console link UNDER the
main Asset Management link, but I checked anyway and they are the same)
I've checked all the roles that are set for the Remedy Asset
Management Application on the Roles form
Everything is the same.
Am I missing something?
Lisa Kemes
Remedy Consultant
Dev Technology Group
DLA Office: (717) 770-6437
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Cell Phone: (717) 602-9460
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lisa.ke...@devtechnology.com
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