Howard, That a good question but I too do not have answer for that. I should have asked my customers about that. Maybe they are using some different techniques which is not publicly shared. God knows...
I am a core remedy resource and am very much concerned about it. I do not want my customers to loose to service now. Just wanted to bring this to List that I am facing this situation. I hope BMC is planning something big in next release. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"