--- Thanks Gregory, Doug, Misi.. Let me try and let you know output. Thanks once again for your Answers and Suggestion.
On Thu, Jul 17, 2014 at 3:06 AM, Mueller, Doug <doug_muel...@bmc.com> wrote: > Permissions are almost always the answer whenever the question is > > "restrict/allow users to do xxxx" > > So first, set up permissions on the attachment fields themselves to have > permission > for a group that everyone is in to have read access -- but not write > access. Have > another group that has write access to the attachment fields. Note that > everyone > should have access to the attachment pool if they have read access at > least to the > attachment fields. > > Now, give all users the read group (you probably use a group they are > already in > for this) and give the users you want to have write access to the > attachment fields > the second group. > > This strategy protects change from the screen AND from API programs AND > from any > other access method the user may try. > > If you just play with buttons or hiding/showing on the screen, you can > prevent them > from doing the operation on the screen, but it does not protect access by > the API > or by email or by any other means. > > I hope this helps, > > Doug Mueller > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky > Sent: Tuesday, July 15, 2014 11:57 PM > To: arslist@ARSLIST.ORG > Subject: Re: Restrict a specific users or group for Adding/Deleting in > Attachment Pool field > > Hi, > > Permission groups are used to ADD, not to RESTRICT. > > You need to make sure that the users in question does NOT belong to a > group that has write access to the field (attachment slots/pool). > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Hi All. > > > > > > Is there any way to restrict a specific users or group for > > Adding/Deleting files in Attachment Pool field? > > > > > > I have tried one solution like Removing 'Delete' from 'Display Labels > > in View' in Field Properties, but it restricts all the users. > > > > > > Please provide your suggestion on this. > > > > > > *Regards,* > > > > *Karthick Sundararajan* > > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
