Thanks Doug, finally i got it and like you said it worked perfectly.
Many thanks for you mail and info.
Regards,
Karthick S
On Tue, Jul 22, 2014 at 11:57 PM, Mueller, Doug <doug_muel...@bmc.com>
wrote:
> **
>
> OK, you have permission on the form and the attachment pool. But you did
> not give permission to the
>
> attachment field itself. So, you have permissions to the containers but
> not to the actual data field.
>
>
>
> You can always select a field by going to the field list and then picking
> the field in question from it. That
>
> will open the field properties for that field. Then, you can set the
> permissions on the field itself to
>
> control who has access and what kind of access. Here is where you want to
> give Public read to allow
>
> anyone to read and write only to a specific group to allow control over
> who can write the field.
>
>
>
> Since you are not sure of how to set permission on the attachment field,
> that was clearly where the warning
>
> about only the Admin being able to access the field came from - because
> you have not defined any
>
> permissions for the attachment field itself.
>
>
>
> Get that set up and you should be good to go.
>
>
>
> Doug
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Karthick S
> *Sent:* Tuesday, July 22, 2014 12:34 AM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Restrict a specific users or group for Adding/Deleting in
> Attachment Pool field
>
>
>
> **
>
> Hi Jason,
>
>
>
> Can you please tell how do i give the permission to the Attachment field.?
>
>
>
> On Tue, Jul 22, 2014 at 5:05 PM, Jason Miller <jason.mil...@gmail.com>
> wrote:
>
> **
>
> What about the attachment field? I don't see the permissions for it in
> the screenshot. The error is specifically indicating the attachment field
> ('Attach') does not have any permissions, NOT the attachment pool. This
> is also supported by being able to see the attachment pool while logged in
> as a non-admin but not the attachment field in the pool.
>
>
>
> An attachment pool is a collection of one or more attachment fields. For
> the most basic attachment functionality you use 1 attachment pool and 1
> attachment field in that pool. Each attachment field can have permissions
> separate form the attachment pool. An attachment pool cannot have write
> permissions because it is just a container to displaying attachment fields.
> An attachment field can have write permissions because it has data
> directly associated with it.
>
>
>
> Jason
>
>
>
> On Mon, Jul 21, 2014 at 11:34 PM, Karthick S <karthick...@gmail.com>
> wrote:
>
> **
>
> Hi Doug,
>
>
>
> Please find the attached screenshots.
>
>
>
> When i add label name 'Attach' in 'Attach Fields' and while saving the
> form i am receiving the message.
>
> Yes, like you said i have given the write permission to Attachment Pool.
>
>
>
> On Tue, Jul 22, 2014 at 3:03 PM, Mueller, Doug <doug_muel...@bmc.com>
> wrote:
>
> **
>
> Which field was this commenting on?
>
>
>
> Did you set permission on the Attachment Pool. Probably setting Public
> access because you want everyone
>
> to be able to read attachments and just control who can write.
>
>
>
> If it is complaining only about the attachment field itself, then if you
> want everyone to be able to read it,
>
> add Public -- Read access to that field. That should let everyone read
> the attachments. I don't know why
>
> you are getting the message about only the Admin having access if you did
> assign another group Write
>
> access to the field. Verify that you have a group of type Change (you
> should not be able to assign change
>
> permission if the group is not type Change so it should be this way).
>
>
>
> Make changes to ONE field at a time and save to make sure you know what
> any message is referring to in
>
> case there is any confusion.
>
>
>
> Doug
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Karthick S
> *Sent:* Monday, July 21, 2014 8:09 PM
>
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Restrict a specific users or group for Adding/Deleting in
> Attachment Pool field
>
>
>
> **
>
> Hi Doug,
>
>
>
> Like you said, i created a Attachment field in a Regular form and i have
> added a group which has write access, then while saving the form i got the
> below message.
>
>
>
> "Only the Administrator has access to this field (ARWARN 50)"
>
>
>
> Now in this Only i am able to attach or see the attachment file when i
> log-in as Admin. else nothing work.
>
>
>
> Help me out.
>
>
>
> On Thu, Jul 17, 2014 at 9:15 AM, Karthick S <karthick...@gmail.com> wrote:
>
> --- Thanks Gregory, Doug, Misi.. Let me try and let you know output.
>
>
>
> Thanks once again for your Answers and Suggestion.
>
>
>
> On Thu, Jul 17, 2014 at 3:06 AM, Mueller, Doug <doug_muel...@bmc.com>
> wrote:
>
> Permissions are almost always the answer whenever the question is
>
> "restrict/allow users to do xxxx"
>
> So first, set up permissions on the attachment fields themselves to have
> permission
> for a group that everyone is in to have read access -- but not write
> access. Have
> another group that has write access to the attachment fields. Note that
> everyone
> should have access to the attachment pool if they have read access at
> least to the
> attachment fields.
>
> Now, give all users the read group (you probably use a group they are
> already in
> for this) and give the users you want to have write access to the
> attachment fields
> the second group.
>
> This strategy protects change from the screen AND from API programs AND
> from any
> other access method the user may try.
>
> If you just play with buttons or hiding/showing on the screen, you can
> prevent them
> from doing the operation on the screen, but it does not protect access by
> the API
> or by email or by any other means.
>
> I hope this helps,
>
> Doug Mueller
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky
> Sent: Tuesday, July 15, 2014 11:57 PM
> To: arslist@ARSLIST.ORG
>
> Subject: Re: Restrict a specific users or group for Adding/Deleting in
> Attachment Pool field
>
> Hi,
>
> Permission groups are used to ADD, not to RESTRICT.
>
> You need to make sure that the users in question does NOT belong to a
> group that has write access to the field (attachment slots/pool).
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Hi All.
> >
> >
> > Is there any way to restrict a specific users or group for
> > Adding/Deleting files in Attachment Pool field?
> >
> >
> > I have tried one solution like Removing 'Delete' from 'Display Labels
> > in View' in Field Properties, but it restricts all the users.
> >
> >
> > Please provide your suggestion on this.
> >
> >
> > *Regards,*
> >
> > *Karthick Sundararajan*
> >
> > ______________________________________________________________________
>
> > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>
> > "Where the Answers Are, and have been for 20 years"
> >
>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the
> Answers Are, and have been for 20 years"
>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
>
>
>
>
> --
>
>
>
>
>
> *Thanks and Regards,*
>
> *Karthick S*
>
>
>
>
>
> --
>
>
>
>
>
> *Thanks and Regards,*
>
> *Karthick S*
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
>
>
>
>
> *Thanks and Regards,*
>
> *Karthick S*
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
>
>
>
>
> *Thanks and Regards,*
>
> *Karthick S*
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
--
*Thanks and Regards,*
*Karthick S*
_______________________________________________________________________________
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