OK, you have permission on the form and the attachment pool. But you did not give permission to the attachment field itself. So, you have permissions to the containers but not to the actual data field.
You can always select a field by going to the field list and then picking the field in question from it. That will open the field properties for that field. Then, you can set the permissions on the field itself to control who has access and what kind of access. Here is where you want to give Public read to allow anyone to read and write only to a specific group to allow control over who can write the field. Since you are not sure of how to set permission on the attachment field, that was clearly where the warning about only the Admin being able to access the field came from - because you have not defined any permissions for the attachment field itself. Get that set up and you should be good to go. Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Karthick S Sent: Tuesday, July 22, 2014 12:34 AM To: arslist@ARSLIST.ORG Subject: Re: Restrict a specific users or group for Adding/Deleting in Attachment Pool field ** Hi Jason, Can you please tell how do i give the permission to the Attachment field.? On Tue, Jul 22, 2014 at 5:05 PM, Jason Miller <jason.mil...@gmail.com<mailto:jason.mil...@gmail.com>> wrote: ** What about the attachment field? I don't see the permissions for it in the screenshot. The error is specifically indicating the attachment field ('Attach') does not have any permissions, NOT the attachment pool. This is also supported by being able to see the attachment pool while logged in as a non-admin but not the attachment field in the pool. An attachment pool is a collection of one or more attachment fields. For the most basic attachment functionality you use 1 attachment pool and 1 attachment field in that pool. Each attachment field can have permissions separate form the attachment pool. An attachment pool cannot have write permissions because it is just a container to displaying attachment fields. An attachment field can have write permissions because it has data directly associated with it. Jason On Mon, Jul 21, 2014 at 11:34 PM, Karthick S <karthick...@gmail.com<mailto:karthick...@gmail.com>> wrote: ** Hi Doug, Please find the attached screenshots. When i add label name 'Attach' in 'Attach Fields' and while saving the form i am receiving the message. Yes, like you said i have given the write permission to Attachment Pool. On Tue, Jul 22, 2014 at 3:03 PM, Mueller, Doug <doug_muel...@bmc.com<mailto:doug_muel...@bmc.com>> wrote: ** Which field was this commenting on? Did you set permission on the Attachment Pool. Probably setting Public access because you want everyone to be able to read attachments and just control who can write. If it is complaining only about the attachment field itself, then if you want everyone to be able to read it, add Public -- Read access to that field. That should let everyone read the attachments. I don't know why you are getting the message about only the Admin having access if you did assign another group Write access to the field. Verify that you have a group of type Change (you should not be able to assign change permission if the group is not type Change so it should be this way). Make changes to ONE field at a time and save to make sure you know what any message is referring to in case there is any confusion. Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Karthick S Sent: Monday, July 21, 2014 8:09 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Restrict a specific users or group for Adding/Deleting in Attachment Pool field ** Hi Doug, Like you said, i created a Attachment field in a Regular form and i have added a group which has write access, then while saving the form i got the below message. "Only the Administrator has access to this field (ARWARN 50)" Now in this Only i am able to attach or see the attachment file when i log-in as Admin. else nothing work. Help me out. On Thu, Jul 17, 2014 at 9:15 AM, Karthick S <karthick...@gmail.com<mailto:karthick...@gmail.com>> wrote: --- Thanks Gregory, Doug, Misi.. Let me try and let you know output. Thanks once again for your Answers and Suggestion. On Thu, Jul 17, 2014 at 3:06 AM, Mueller, Doug <doug_muel...@bmc.com<mailto:doug_muel...@bmc.com>> wrote: Permissions are almost always the answer whenever the question is "restrict/allow users to do xxxx" So first, set up permissions on the attachment fields themselves to have permission for a group that everyone is in to have read access -- but not write access. Have another group that has write access to the attachment fields. Note that everyone should have access to the attachment pool if they have read access at least to the attachment fields. Now, give all users the read group (you probably use a group they are already in for this) and give the users you want to have write access to the attachment fields the second group. This strategy protects change from the screen AND from API programs AND from any other access method the user may try. If you just play with buttons or hiding/showing on the screen, you can prevent them from doing the operation on the screen, but it does not protect access by the API or by email or by any other means. I hope this helps, Doug Mueller -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Misi Mladoniczky Sent: Tuesday, July 15, 2014 11:57 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Restrict a specific users or group for Adding/Deleting in Attachment Pool field Hi, Permission groups are used to ADD, not to RESTRICT. You need to make sure that the users in question does NOT belong to a group that has write access to the field (attachment slots/pool). Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > Hi All. > > > Is there any way to restrict a specific users or group for > Adding/Deleting files in Attachment Pool field? > > > I have tried one solution like Removing 'Delete' from 'Display Labels > in View' in Field Properties, but it restricts all the users. > > > Please provide your suggestion on this. > > > *Regards,* > > *Karthick Sundararajan* > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" -- Thanks and Regards, Karthick S -- Thanks and Regards, Karthick S _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks and Regards, Karthick S _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks and Regards, Karthick S _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
